Roosevelt General Hospital

If you've been here then you already know. I do not recommend this place at all. I know Lubbock is far but just trust me and go there instead. The receptionist is nice and professional but I cannot say the same for the others.
1 7 years ago (25-02-2018)

I went in to the ER with severe tonsillitis and the nurse had me out of the waiting room and in a bed with swabs and temp taken in under 10 minutes. She was super nice and sweet and Dr. Hochhauser was just as amazing. He explained a few of the different treatments I could get to reduce the inflammation and pain I was having. He prescribed me a different antibiotic when I told him the ones I've been taking weren't helping. It's been about 20 hours since my visit and I already feel insanely better and I am now able to eat and drink again without pain. Thank you so much!!!
5 7 years ago (20-02-2018)

I had to make a trip to the ER. The nurse was very helpful and friendly. The doctor was rude and disrespectful. He made me feel like I was wasting his time. I went to the ER because I felt the need to go. I'm not the tpye to run to the doctor for every little thing. Thumbs down for the doctor.
1 8 years ago (13-01-2018)

Worst hospital I’ve ever been too. No one In The waiting room made me wait over an hour. Had bad gout and made me walk wouldn’t offer me a chair until after I had walked half to the beds. The nurse chewed me out and asked me why I didn’t see a pcp. I told her that it came on fast and didn’t have a chance too. Told her I was on allopurinol and she informed me that was all they were going to do for me... didn’t realize nurses offered diagnoses. And then I had to sit and listen to the nurses at the station make fun of me and another patient who was in the er. Avoid this place like the plague.
1 7 years ago (17-03-2018)

My daughter is attending Eastern NM University there in Portales. She neglected to eat breakfast one morning and had a fainting spell. University clinic sent her to the ER at Roosevelt and they must have seen a young, unattended, female college student coming from a mile away and they WHACKED us. They did every procedure in the book and then, even though they are in-network with our insurance, the "network discount" was a puny 10%. The estimated in-network cost for similar procedures at hospitals in Clovis or Hobbs is only a fraction of what Roosevelt is charging. All I have to say is don't have an emergency anywhere near Portales, NM.
1 7 years ago (18-04-2018)