Sally Beauty

Incredibly helpful staff - everyone takes the time to provide product explanations (if requested) and will legit explain why any given product is priced higher than another. Great product selection as well!
5 8 years ago (20-05-2018)

They carry what I need for dying my hair and at a really good price. For that alone I would be willing to give 5 stars, but the other products actually take them down. For a beauty supply store the selection of makeup is almost nonexistent and for being off-brand mediocre products they cost as much as or more than what you can get at a local drug store, where you wouldn't have to worry about age of the product affecting quality. There is a larger selection of nail polish in relation to the makeup, but quality not so great and waxes... I bought a $12 very small yet supposedly good bucket of hot wax, it was apparently so old, or hot/cold affected that it wouldn't melt, at all. You're not suppose to heat more than 60 secs, just to see what would happen I put it I the microwave 6 times for 45 second and it barely became pliable enough to get the spreader stick stuck. I didn't bother taking it back. The hair dye and supplies are the only reason to go there. They should consider a name change to Sally's Hair Supply.
4 9 years ago (27-11-2017)

All the gals at Sport Clips recommended Sally's. I spoke to Janice (Janet?) over the phone and she recommended the perfect trimmer for my dog and another for my beard. They have both worked extremely well, exactly as promised, and were not the most expensive ones they could have recommended. Janice and the gal that took care of the purchase in the store were very professional, friendly, and pleasant to work with. I was given a detailed explanation of the return policy, which is a very reasonable 60 days with receipt. Thank you guys!
5 9 years ago (25-08-2017)

This is the worst Sally’s I have EEEEEEVER been to. The staff is so unhelpful and RUDE. I simply asked about a coupon I had received in an email and the girl working the counter told me I couldn’t use it with a pro discount while the coupon in question said it could be used! I asked for a manager and he words were “fine but she’s just gonna tell you the same thing. If you have a problem with it I suggest you call Sally’s, we didn’t put it out there ourselves” Hateful much!!! I left there angry and I won’t be returning!!!
1 9 years ago (06-01-2018)

Gloria and Wendy who work at the Olathe location are the rudest sales associates ever. Not only did they not acknowledge me when I came in with my daughter, but one walked right passed me and didn't even ask if I needed help. One of the ladies was helping a lady who i was standing right next to waiting for my turn. I waited at the counter for 5 minutes for someone to say "hello, can I help you, but that never happened. They had the nerve to get offended at me for asking them if I was invisible, and they really tried to make excususes for why they didn't see me. I'm standing right at the counter.....howwww can you not see me?!?! I'm literally an arms length away, but they can't see me. I will never go back to that place and I will advise everyone else not to go there as well. #ShutThemDown
1 9 years ago (13-10-2017)