Sally Beauty

I've spent a lot of money here before in the past and they have always had my business until recently, they are a great store apart from when you try touching up your hair and it turns it to a completely different color EVEN THOUGH you have bought that same hair dye many times before and used it to touch it up many times before until this one time I used it and it turned my hair completely black. When I called and complain the lady just told me things I already knew how I could just strip the color or bleach it, yes let me spend over 50-100 dollars buying bleach and color strip just to have the same thing happen again. I THINK NOT. When I called and complained the lady told me things I already knew and they didn't even offer a refund or anything. They have had my business for years and I've spent well over 500-1000 dollars there in those years. I've never complained nothing. All I wanted was my money back because I don't see how this could happen when I've used this dye many times before in the past to touch it up unless they have a faulty product. So I will not be returning here. Thanks for nothing Sally's.
1 7 years ago (20-07-2017)

Prices are high, but they do have a great return policy
4 8 years ago (05-05-2017)