Sally Beauty

I have been sorely missing my (recently discontinued) favorite shampoo, and asked the clerk for some recommendations. After recommending a replacement (that has worked out quite nicely), she stepped away and -unbeknownst to me- contacted every store in our immediate area. Two days later, she now has 9 sets of my shampoo, set aside specifically for me. Beyond this exceptional service, she was friendly and attentive, without being pushy, and I felt as if I left the store with the beginnings of a new friendship. Really unexpected, but amazing. I suppose it shouldn't have come as a surprise, but the clerk is also the manager, Brooke Zigler. Given some of the disheartening, terrible service and suggestions I received from my last Sally's, in Tacoma, Washington, I am THRILLED to have found such an amazing store.
5 7 years ago (16-01-2018)

the new manager is ABSOLUTELY amazing and very very knowledgeable!!!! I love going here and will always buy from here JUST cus customer service is big for me. and these people freakin rule :)
5 7 years ago (20-01-2018)

The employees are so very professional very helpful but will let you shop if you don't need help thanks for helping us feel at home when we moved here
5 8 years ago (25-07-2017)

Awesome customer service! I'm old married guy who knows nothing about beauty. Employees treated me like a boss! So nice and helpful.
5 8 years ago (07-02-2017)

This store has posted hours of 9am but still isn't open. Their phone message said 930am they need to get on the ball. Last time I was here I was given incorrect info to dye my hair and had to make two trips to get the products I needed. But its the only Sallys between Albany and Corvallis so we are stuck with it.
1 8 years ago (28-07-2017)