Staples

Terrible customer service from one of the staff members; the African American woman with tacky orange hair in a ponytail. I went to print something and when I arrived and waited in line to be assisted, she looked at me, appeared to feel threatened and insecure by my presence, then looked away and pretended to be doing something in her phone in order to avoid me. Completely ignored me. Very unprofessional and idiotic. The other sales associate, who also happened to be on the phone as well, was at least helpful, and even let me print something free of charge. I liked him because he had good customer service skills. I don't remember his name, but he was nice. As for the unprofessional sales associate with the tacky hair; no matter how intimidated you are of another woman's beauty, you still need to do your job and stop acting so ghetto, ugly, and lazy. And yes, this woman had a problem with me because she quickly assisted a different customer while the other associate was printing my item. Staples, please do a better job at hiring and training your staff. There is no excuse for any associate to ever ignore a customer, even if they feel insecure with themselves. Get rid off the unprofessional people.
2 7 years ago (12-02-2018)

EXCELLENT Customer Experience. Went beyond to assist me. Thanks.
5 7 years ago (05-06-2018)

Wow. No wonder stores are dying. No help no inventory = no customers. Simple as that.
1 7 years ago (29-05-2018)

bad i went these weekend to print 60 pages and they told me they busy and you going to have ready for monday what no i went to kinkos i federx they know how thread people the did that in 1 minute
1 7 years ago (11-04-2018)

We went into the store knowing the store was to close in 25 minutes (@8pm), and we heard the announcement over the loudspeaker speaker "shoppers it is 7:41 and we will be closing PROMPTLY at 8". Then we could hear all the employees asking everyone "can I help you find anything?" It was clear we were to get moving and get out. It was so disappointing as we choose to go there to support the location. We put our items back and decided to spend our money at the big box down the street.
2 7 years ago (14-09-2017)