Storage Masters

The customer service was amazing. The staff was very friendly and efficient! They answered all my questions and there were no gimmicks! Just good service!
5 7 years ago (07-05-2018)

A close friend of mine decided to prepay for a year storage because the manager, at the time, told her that she would receive a refund for any months that she didn't need. When she inquired several months later about ending her rental, the new manager refused to honor the deal from the prior manager. She would have never prepaid for a whole year had she not been assured that she could terminate the rental at any given month boundary with a full refund. In addition to the terrible customer service, especially when confronted about terminating the rental, boxes were damaged by mice and their feces / urine were inside of boxes. I will NEVER use this business ever, and I will make sure that anyone I know who is looking for a storage facility will go up the street to their competitor.
1 7 years ago (21-05-2018)

I just moved out and discovered they don't prorate at all so i ended up paying full price for the last month even though I only used the unit 12 days of that month. They also have mice problems as I discovered mice urine and feces all over my stuff. And lastly they increase the rent after 5 months by 15 dollars. Otherwise I had no other issues. Take advantage of the free water and snacks inside.
2 8 years ago (28-08-2017)

Great company to work for. Among the best people I have ever had the opertunity to work with.
5 8 years ago (10-11-2017)

Very very professional both on the phone and in person. Their prices are competitive with other storage facilities in the area but they have the added benefit of free move-in truck rental which really saved me a lot of money. They check the units multiple times a day which I like and feel good about storing my stuff at their location.
5 8 years ago (08-05-2017)