The Cleaning Authority - Colorado Springs

I had a similar experience as John S; please read his review; it is very accurate. We were with The Cleaning Authority for 3 months. They did an okay job of cleaning. However, they did not clean normal things well like the toilets, kitchen counters, and sinks. They rarely did the extra work they said they would do in the cleaning rotation areas (not wiping down the doors, not wiping base boards, not cleaning bathroom floors, not wiping down knickknacks, not wiping down window seals, the list goes on). They were good about coming back and cleaning what was not cleaned or at least doing a better job than the day before. It was a hassle to have them come back each time. The price is not worth the job they do in my opinion. It's a month to month contract so try them out for yourself and you may be happy with their services.
1 10 years ago (07-04-2017)

We were with The Cleaning Authority for almost 6 months. When we originally met with the owner he promised that the cleaners would perform way more than the cleaners actually did. For example, he promised that they would clean the shutters, the tile in the bathroom ("even getting down on their hands and knees with a toothbrush to clean"), and the down draft part of our stove. However, the cleaners never did any of these things and my wife and I had to constantly call and get someone to come back out and clean the parts of the house that they cleaners didn't clean. The company was good at sending cleaners to clean the parts of the house the cleaners missed the day before. However, we got tired of having to call and constantly "nag" the company to do the job they said they would initially do. In addition, the areas that they did "clean" didn't appear to really be cleaned (food or juice stains still on the kitchen counter), but instead just straightened up. They also do a "cleaning rotation system" in which they focus on one area of the house each time they come out. That sounds like a great plan except that the area what is supposed to be the primary area for cleaning that week doesn't appear to look any cleaner than the other areas they are just "maintaining" that week. Finally, they promised to try and use the same cleaners to clean our house, but failed to deliver on that promise as well. Therefore, due to these issues we decided to cancel our service with The Cleaning Authority. If you decide to use them I wish you the best of luck and hope that your experience is more positive than ours.
1 12 years ago (10-04-2015)

I have been using The Cleaning Authority bi-weekly for several months now and have been pleased. I was using another company for a while, and there was only 1 person cleaning, and with this service I get 2-3 people cleaning for the same price. For me, it's a great value and it goes more quickly. Their attention to detail far surpasses the other company, and that's what I appreciate most. Marissa and her team were great the first several times, and then Lauren and her team have taken over, and I have been pleased with these gals and their friendliness, consideration and promptness. I will probably get more picky now and start inspecting the baseboards and things like that when they are on rotation to make sure it's good enough, but so far I can't think of any complaints.
4 14 years ago (08-05-2013)

I hired them after I met Melissa and her team. The group are bright, articulate, and very reasonable. I explained that I was injured and needed a big clean first. They came for the walk thru on a Wednesday and made arrangements on Thursday and cleaned on Friday. What service! Team 5 came and they were awesome. So pleasant asked great questions got to it fast. I have two dogs and they were so kind to them - considering they were the ones who caused all the dust and hair cleanup. I have had cleaning services in the past and no one cleans, presents themselves as professionals, and does top notch like them.
5 14 years ago (10-08-2013)

Last week we had Jennifer and Allie clean our home and were very pleased overall. The girls were both very friendly and professional. They worked extremely hard and did a thorough job cleaning our home. We really like the rotational deep cleaning system and especially loved the great work of these two girls in particular. Looking forward to future cleanings.
4 14 years ago (23-04-2013)