Colorado Springs House Cleaning Service, Inc

Reviews, get directions and contact details for Colorado Springs House Cleaning Service, Inc

Address: 2936 N Hancock Ave, Colorado Springs, CO 80907, USA

Phone: (719) 634-1139

Website

State: Colorado

City: Colorado Springs

Zip Code: 80907

opening hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Before hiring this company, you should go over to their offices and see how completely filthy and disorganized the place is.  I made the mistake of hiring them to do cleaning of two vacation rentals of mine.  They totally screwed up the schedule, got very defensive when they did not show up to clean on a date they had confirmed with me via email and then hung up on me when I shared my concern that they might be disorganized.  They never apologized for their error and instead continuously blamed me for not communicating clearly (even though the email came from them).  The dirt and grime all over their personal corporate office should be a dead giveaway.

 6 years ago (21-05-2018)

Called them to come and do a deep cleaning of the furnished house we were moving out of and they were able to get us scheduled for the very next day! The management company recommended them to us and told us that they like dealing with this company because they guarantee the job they do and don't give them a hard time about coming back to correct any issues with the cleaning if there is any kind of problem. They are also a BBB accredited business which is reassuring. Our experience was excellent! The crew did an wonderful job for us and the cleaning passed our property managers inspection without a problem! It is obvious to us that these people know what they are doing and take the time to get it done right! They were very easy to work with and they will for sure our first choice when we need cleaning again.

 7 years ago (26-09-2017)

They were recommended to us by our property manager who told us they are easy to work with and guarantee the job they do, which is always a good thing to have. We called their office and spoke to Michelle over there and she was very friendly and helpful and set things up for us over the phone. The day before the cleaning was scheduled we got a call confirming the appointment and they gave us an approximate arrival time for the next day. The next day they showed at the time they told us! Impressive!. They did a wonderful job and the crew had us double check to make sure we were happy before they left. We looked around and everything looked great and sow we sent them on their way. The crew was very nice and told us that if we noticed any problem after they left to just call their office and the office will be happy to send them back to correct any concerns..in my opinion that is just great customer service and it was reassuring to know that if our property manager decided to be overly picky we could depend on them to return at no charge to do what is necessary to please our property manager. Fortunately our property manager was very happy with the job they did and everything went smoothly. Great experience! They are now in my address book for the next time we move :)

 7 years ago (03-11-2017)

I have been using Colorado Springs House Cleaning Service for the past 6  years and previously left a review a few years ago about how great this company is. I am happy to report that the continue to do excellent work every time they come. This is a family run business and they really care about their customers and it is always a pleasure to deal with the office employees who are always very professional and more than willing to accommodate my needs when I need to change my schedule for some reason. Their cleaning employees are very efficient and always do such an excellent job for us. My husband and I have recommended them to a number of our friends and we always get a good report back. These people are just great!

 8 years ago (03-05-2017)

Our experience with Colorado Springs House Cleaning Service was very positive. We called them last week for a cleaning of our daughter's home after she moved out and they were able to come and do it for us the very next day. Their employees both on the phone and the cleaning personnel were polite and professional and I am happy to say did everything we expected (they have a "move out checklist" on their website that spells out what they do for that type of cleaning so there were no surprises). In my opinion they did an excellent job and I am sure the new buyers will be happy with the end result! It's really nice when you are able to find a company that delivers what they advertise and these people do what they say. What made me pick them is the fact that they offer a service guarantee on their service, which means that if there is any problem with the cleaning done they will return at no charge to correct any concerns. Also because they are with the Better Business Bureau I knew that they will do what they promise if there is a problem. For us it was not necessary to have anybody return, it was done right the first time, but it's good to know that they offer that peace of mind if necessary. Nice people to work with :)

 8 years ago (22-05-2017)

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