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Reviews, get directions and contact details for The Computer Source

The Computer Source
Address: 10 West Side Square, Macomb, IL 61455, USA
Phone: (309) 837-2026
State: Illinois
City: Macomb
Zip Code: 61455


opening hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed


related searches: The computer source illinois reviews, The computer source illinois prices
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Reviews
Big time liars on their return policy. Had said that their return policy was 14 days to my face. Next day i come in returning the UNTOUCHED product, same guy tells me i'm a liar and that there is no return policy. 1 star.
1 7 years ago (26-04-2018)
DO NOT LISTEN TO THESE REVIEWS, absolutely clueless when it comes down to phones (arguably more difficult type repairs) They replaced my screen for $100 they then broke the sensor and my phone no longer sleeps when on calls which means I have to hold it off of my ear otherwise my face hits random numbers and closes the call. Ontop of this they broke another phone that I referred to them (my mistake...) After breaking it, they said "Well we fixed the reason you came in, now you can go to apple since it's under warranty" ... really? Terrible service, terrible customer service, terrible everything. Get what you pay for, AVOID AVOID AVOID!
1 8 years ago (29-12-2017)
Excellent, quick service at a reasonable price for new and refurbished products as well as repairs. They easily diagnosed and fixed in one day for a reasonable price a problem that a major company's customer "support" had turned into a scene that rivaled Dante's Circle(s) of Hell. I bought a lap-top for my daughter and a printer for myself, set up and ready to go. A+++++
5 8 years ago (18-08-2017)
They have a very good selection and 2 of out of the 3 employees are very respectful and knowledgeable. The third however is a complete jerk. Refuses to answer any questions, off-putting, and very lazy. I came in on January 16th to help a friend of mine purchase a laptop. From the moment we walked in, the guy behind the counter was rude and unhelpful. It wasn't until my friend asked about the battery life on the product that he became a problem. He gave her a difficult time when she was asking to plug it in so she could turn it on. Ultimately, he plugged it in behind the counter into an outlet that allowed the computer to turn on, but didn't charge the battery at all. I asked him if we could plug it into one of the many other outlets in the store and he told me, "No." which wasn't so much a problem but it made me feel like he was attempting to sell her a defective product. He finally relented, and told us that he could plug it into the back if we would like to leave and come back later. My friend took this as a opportunity to leave the store at which point two other groups of people came in. She and I stood out front making plans to meet up later on with Matt, a very helpful employee, and while we were chatting, one of couples came out announcing, "That guy doesn't know what he's talking about." When I inquired, he informed us that the same employee was just rude and refused to answer any questions beyond one or two word utterances. The third couple came out and had a look of bewilderment and disbelief on their face. I didn't speak to them, but it's safe to say that it was probably the same employee being rude. If this is how they treat their customers then they will soon lose their business on the Square. Even if it's just one employee who doesn't understand how to be polite to customers.
1 9 years ago (16-01-2017)
The staff is always happy to help. Prices are reasonable and my computer always is repaired quickly.
5 8 years ago (27-07-2017)
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