Reviews
Both times I've had to go here, I received absolutely excellent care. The students who have worked with me have always been incredibly kind, understanding, and competent.
It's important to know that if you're going here for emergency, you'll want to arrive as early as humanly possible. There are a limited number of slots and they fill up quick. Showing up 10-20 minutes after registration begins will mean long lines and the potential of not being seen if it's a busy day.
You do have to pay for all services up front. With Delta insurance it's only a copay, but pretty much every other insurance company it seems to be a reimbursement plan, so be prepared for that. The first time I had to use the service for an extraction, the total was just under $200, about $80 of which is just to be seen. Not sure how much these prices change as my second visit was with insurance but it's still far less expensive than other options I've looked in to.
I really cannot stress just how well I have been treated by every person working there. In the case of my second visit, I had absolutely been negligent and put off coming in until the last possible moment. No judgment or lectures, straightforward or otherwise. They explained every step of the exam/procedure and checked in constantly on my comfort. I couldn't have hoped for a better experience, given the amount of pain I was in.
5
9 years ago (27-11-2017)
I had an amazing experience... I went in to the emergency dental clinic... It was a student who done all my work which made me kinda nervous because im already terrified of the dentist... But she was very gentle the asst even held myhand lol... They may have actually erased my fear of dentist... All the staff was very friendly... And the prices are super affordable...i highly recommend this place
5
9 years ago (29-03-2018)
I am so happy with how I have been treated. The dental office downstairs found my original problem. The Advanced Endodontics team did an amazing job of getting me out of pain. I was ready to give up on life it hurt so bad. Double five stars and a round of applause is in order. They deserve this and more.
5
9 years ago (18-02-2018)
When I was first referred to Osu I was extremely excited about getting my teeth Finally Fixed! It was the only thing I really wanted was for my teeth to be perfect! My Insurance approved that I could get my braces I nearly lost it! Once I got them I LOVED them. I Loved my doctors, I loved the student assistants. The front desk was terrible but i didn't pay much attention to it because I just wanted my teeth straightened, They will ignore you while your standing there, act like they didn't see you walk up and was just very slow!
Somehow they always seemed to be on the phone but I swear everytime that I called it literally took forever to get a answer. I would have to call for a week straight.
Long story short, I had my braces on for 2 years and i got them off a week before I left for college! They gave me a PERMANENT retainer! Then when we tried to schedule a follow up appointment, I SPECIFICALLY let my doctor know that Its my first year in school I am not sure how much free time i will have to be driving back and forth home being 2 hours away but when I figure it out I will let them know!
Summer of 17 the cement from my PERMANENT retainers began to fall off and of course it took me weeks to get in touch to try to schedule an appointment. Then when i actually did get to schedule an appointment I came home to that appointment for the examination and they said that I was going to have to get braces all over again and said that the school should be able to cover it and they got my hopes up because they wanted like 2,000 dollars if not more because they retainers aren't as permanent as they are supposed to be and i was never gave the non permanent retainers just so i could have prevented my teeth from doing what they are doing now! Now my teeth are still shifting and I cannot do anything about it because insurance only covers braces once in a life time and I'm in college I don't just have 2,000 dollars sitting around for braces I have enough to worry about! I don't even take selfies anymore because I now have a overbite that is so noticable! I had to argue with some lady on the phone she was doing reversicology on the phone insulting me concluded with them being able to do it for 1,000 which Once again I don't have 1,000 dollars just sitting under a pillow or anything!
I mean I can go on and on about this experience I really loved Osu and would hear so much good about them, that is why I came but they have really showed me how things work! Now I'm back to square one I would've kept my gaps over these overbites that I have. I really wish they would have just owned up to their mistakes and just Covered it themselves like they made it seem like they were going to do but whatever, I'll just keep not smiling.
1
9 years ago (14-03-2018)
The process for getting braces is super long:
1. Consultation
2. X-rays
3. Design plan
4. Braces
The price is expensive: about $4000.
Honestly,
I could have done all at once in China, but here, each process is about a month apart! Yes, it's about a month. My first consultation is a month's ago phone app. I want to choose the most effective treatment, which is metal braces, and keep them on for 2 years. However, the doctor obviously think that they've already ripped you off, and promise me I can have for at most 1.5 years. If I keep them too long, I would have "gum infection". So you're telling me keep it on for 0.5 more years, I will get gum infection? They just don't want to take care of me for that long. I'm still deciding if I want to be their patient. Just look at the reviews here, I know they suck.
2
9 years ago (21-09-2017)