Reviews
I came from the central Ohio area to Tulley BMW of Manchester and purchased a 2021 BMW 5 Series that I saw online. Overall, a really great experience. Special thanks to the BDC manager Chris Olsen, my sales rep Matt, sales manager Dawn, finance manager Chris Winslow, and BMW genius Joel. They were all very friendly and a pleasure to work with. Joel even helped me drop off my rental car which I really appreciated. Very happy with the purchase and the experience that I had. I would definitely make the 800 mile trip again to Tulley BMW of Manchester.
Tulley BMW of Manchester NH in my book is the top BMW dealer in New England. Here's why. About a month ago, did a deposit on a 2021 BMW 530i, with the intention of coming back a couple days later, to use my trade-in, a 2015 BMW 330i, to finish up the transaction. On my way to the dealer to finish the transaction, driving my trade-in, someone rear-ended me. Explained the situation with Dawn, the sales manager at Tulley BMW of Manchester, and she worked with me with the net result Tulley BMW of Nashua Body Shop, will do the necessary repairs, and when finished, Dawn will cut me a check for the trade-in. Only a top BMW DEALER would do that. And as a side note, my car insurance network was down for 5 days after the accident, and Dawn worked with me on that as well! Bottom line, was a great experience working with people who actually care about the customer. And I might add, their Certified Pre-owned BMW pricing is the best in New England. You can not do wrong buying a Certified Pre-owned BMW from Tulley BMW of Manchester.
What a great experience we had buying our new car! Thank you Matt Sargent for your all your help, patience and no pressure attitude…you made it easy for us! We highly recommend Tulley BMW Manchester!!
One of the best dealership experiences I have had. Dealerships always fill me with anxiety, and the team at Tulley made it stress free. Matthew Sargent was willing to listen and help me find the BMW that was more me. Even the service department was super helpful and easy to use when there was one minor thing that needed to be fixed. The dealership is worth the drive for sure!
I can't praise BMW of Manchester enough for their exceptional service. From the moment I arrive, I'm greeted with professionalism and a genuine commitment to customer satisfaction. The service team goes above and beyond to ensure my BMW receives the best care possible. Their expertise and attention to detail during every maintenance visit or repair have left me thoroughly impressed. The facility itself is pristine, and the waiting area offers comfort and amenities, making the experience truly enjoyable. BMW of Manchester sets the bar high for automotive service - reliable, efficient, and customer-focused. I highly recommend them to anyone seeking quality service for their BMW.
The sales staff is friendly and knowledgeable of the products on the lot! However, once you walk into finance you will be PRESSURED to buy a warranty and will not be shown your approval options for your loan even after asking where this is typical at any dealer. After getting the go around and not accepting a warranty the finance manager takes it personally and acts quiet leaving you with an uncomfortable experience walking out with your new car.
Had the best purchasing experience with Kaitlyn Cohenno at Tulley BMW in Manchester. She was able to take my list of requirements/preferences, and get me into the perfect certified preowned BMW under budget. I highly recommend her as a client advisor, and all other staff were super helpful as well!
I've been a loyal customer at BMW of Manchester for years, and their service continues to impress me every time. The staff here exemplifies professionalism and expertise, making every visit a delight. From routine maintenance to addressing unexpected issues, they handle everything with precision and care. The waiting area is comfortable, and the service advisors are always attentive and informative. I trust their team implicitly with my vehicle, and they consistently exceed expectations. If you're seeking top-notch service and a team that genuinely cares about your BMW, look no further than BMW of Manchester. They set the gold standard for automotive service!
Excellent experience from the time we walked in the door to when we left a few hours later with our beautiful and new-to-us BMW X1. From sales to finance to parts & service they are the whole package & totally professional. A pleasure to work with, thanks again!
I recently purchased a X5 M50i from Tulley BMW Manchester and want to commend Matthew Sargent for his outstanding service. Matthew held a car for me while I drove five hours to the dealership from NJ. His extensive knowledge and passion for BMWs made the process enjoyable, and I would honestly love to have a beer and talk cars with him! His passion for cars and what he does was contagious and helped seal the deal extremely quickly. The entire team at Tulley BMW Manchester demonstrated professionalism, and I highly recommend them for a seamless and satisfying car-buying experience.