U-Haul Moving & Storage at Russell Rd

The staff is super friendly. One employee in particular I think his name was Evan was so kind and helped me out with everything that I needed. The other guys were cool too.
5 7 years ago (17-05-2018)

Standard accounting practices allow for a "grace period" for account/debt payment, which would allow for "reasonable" number of days (5-14) to make payment, and whereas if not able to meet that timeline a "reasonable" amount of late fee would be assessed of 10%. To demand and extort 35% late fee after 3 days is extortion and unethical. I would strongly recommend to business anywhere else other than with Uhaul.
1 7 years ago (04-05-2018)

Delayed my boxes over a week then blamed me for it because of a one day change. Even after the date change the associate gave me a guaranteed delivery date which U-Haul did not value. They were week and half late. Kept changing the delivery date, never notified me, when I called support they didn't know where my boxes where at or when they would arrive. Items arrived wet and some were damaged. Not weatherproof like claimed. Very frustrating experience. No store associates when you are in person. Very nice storage facility and store. I just would not recommend using the U-Box service.
1 7 years ago (13-12-2017)

Again horrible customer service...ignore the phones at this place and the man who run it is suck an ass
1 7 years ago (29-05-2018)

Great place to buy boxes for shipping and moving! Great customer service and the ability to buy supplies online and pick up in store is the absolute best! A+!
5 7 years ago (16-09-2017)