Reviews
From beginning to end Aaction Movers of Las Vegas was excellent and achieved our packing and move in the most professional manner. The time frame and concern for our needs was exceptional. Thanks to all for their concern.
5
7 years ago (16-04-2018)
Brian Robinson is by far the greatest at AAction. He works hard to make sure your move is as smooth as possible. He goes out of his way to provide you with the best service.
5
8 years ago (02-12-2017)
Thank you the company was great for taking care of my elderly aunt appreciate the call back from Jose and the diligence of Brian working with my aunt kudos to a action United Van Lines would request them to anybody
5
8 years ago (29-12-2017)
My elderly parents had United Van Lines move them from Colorado to Arizona in July 2016. So many items damaged and missing that I could not list them all here. For $12,000 you would expect better results. They have not had much satisfaction trying to make a claim as they are being bounced from person to person.
Now it is February 2017. After several hand written letters written to the company by my parents and still no response. (My parents are in their late 80's and do not use email) The person for contact that United provided was spoken to by phone but they refused to send someone to their home to view the damages and did nothing to help with making a claim. The only thing they have heard is that AAction underestimated the cost of the move and want an additional $900, and are threatening to sue to get it. This is practically criminal the way the have been treated. Use this company at your own risk!
1
9 years ago (19-02-2017)
This service was used as part of a long distance United Van Lines move between NV ad VA. They are a contractor to United. Between1990 and 2005 I had used United Van Lines twice with good results. United Van Lines today has become a moving contractor and is not the same company it was 10-25 years ago. Today they are a series of complex shell corporations that only have an administrative staff and all physical moving, storage, and transportation services are contracted out. The contractors do not have the same work ethic or commitment to quality as past employee staff, not even close. United picks the contractors, but does not tell you who. United Van LInes only wants to make a buck now on their former reputation and have no liability for all "real" moving because services are contracted out. Do not be fooled into believing it is the same big company that has it's reputation to maintain and cares about it's customers. I found that out the hard way.
Use this contracted service if you want the following:
* Unprofessional, rude, low quality moving service priced at high quality professional service
* Movers rescheduling several times, movers showing up hours late with no communication or respect of your time or commitments
* Movers asking for multiple loooong breaks on your paid time for bathroom, smokes, calls
* Movers disassemble, but unable to reassemble items at delivery, so you have to do it
* Movers throwing and leaving trash in your home, yard, driveway
* Movers coming unbathed, dirty, and foul smelling leaving a stench in your home
* Movers lying and being disrespectful to you, your family, neighborhood, and your home
* Movers complaining about everything while hinting for a tip regardless of bad service
* Movers trying to hide your items on the truck so they can keep them
* Movers arguing over obvious missing, damaged, or broken items
* Hearing false excuses and how it was the other guys who damaged or lost your items
* Movers trying to lie to and fool you into signing a form saying all was delivered perfectly and you are totally satisfied
* Spending your time documenting, estimating, and trying to get reimbursed for damages only to be denied or ignored
* Having to pay more than the final moving quote because there were "surprise" charges
* Having to clean up after the movers destroy your home
* Having to arrange disposal or repair of damaged items out of pocket despite full insurance
* Having to search for and replace damaged items out of pocket
* Having to spend your time writing reviews as your only form of justice
My advice in general for relocations is to move items in a rental cargo van or box truck. Tow the car on trailer. Discard, sell, or donate all bulky and heavy items that do not fit. Hire local realtor recommended labor to load and unload on each end. Purchase new items or used furniture items at destination with free delivery. Easier and better experience that costs about the same or less than full service movers. This does not apply to all situations, price it out, and if it does apply save yourself some grief. Life is too short.
1
9 years ago (19-01-2017)