U-Haul Moving & Storage of Jackson

Never do business with the people! They conduct themselves more like thugs than UHAUL employees. They take an almost perverse satisfaction in telling you 'no' whenever you attempt to return unused boxes. That 100% guarantee they have on every UHAUL box and truck means nothing. After making 3 attempts to return unused boxes, with all the proper receipts, I had to call the police before they would take back their boxes. What other reviewers say is true. Hanging up on you is the least of what they do at the Jackson UHAUL. Either the owner of the Jackson UHAUL is clueless as to what all his employees are doing or he too is a shyster. Since these people have my home address, I am actually concerned about retaliation. What they are is way beyond unprofessional. I'm afraid they really are thugs. In my 60 years I have never had this horrific experience with any company. UHAUL corporate needs to investigate how this particular franchise is being run.
1 9 years ago (18-02-2018)

Manager needs some people skills. They never speak or make you feel comfortable during your transaction. Almost robot like.....
3 9 years ago (12-10-2017)

The truck was adequate. If you are just moving around town they are fine to use, but I would not use them moving out of the town or city.
3 9 years ago (24-09-2017)

I went in on a Saturday to buy some boxes to help move my dad. I could not have asked for a better or more helpful salesperson than James. He helped me get what I needed rather than just what I planned to get. The man knows his business!
5 9 years ago (17-07-2017)

Storage order confirmed online 1 month ago, no storage when I arrive to store....
1 8 years ago (27-04-2018)