U-Haul Neighborhood Dealer

Online smartphone pickup of truck doesn't work at this location. (Was using AT&T network and GPS would not allow the pick up to proceed) only one employee behind counter, made for a 40 minute wait to pick up truck already reserved online. Gentleman was not even physically in the store during office hours when I dropped off the truck. Had to wait 15 minutes more until he came back to complete my drop off. Would not recommend this location.
2 7 years ago (21-12-2017)

The guy was nice. My only issue I have is the $95 hold on my card was never returned. The miles we put on plus the money used to rent were no where near $95. We swept the truck, filled the gas tank, returned the truck just as we picked it up, and I got charged about $123 bucks. Rip off.
1 8 years ago (10-10-2017)

Employees were personable and very friendly.
5 7 years ago (08-02-2018)

The "owner" of this location is a joke.Doesnt know how to be customer service orientated.When we initially booked the reservation I booked it for so many hours and a certain time to pick it up.uhaul called a day before to see if we could shorten the time.I had this booked at the beginning of the week.It is not my problem you overbooked then get a attitude when we tell u no.From picking it up to dropping it off was not a experience I want to repeat.I have booked Uhauls before at other locations and never have I had the issues I did at this location.I guess becuase he has a ranch and 3 ither locations he fills entitled.Recommendation is go somewhere else.
1 8 years ago (02-07-2017)

Use anyone else but here! Budget, Enterprise, 2 men and a truck, even renting a donkey or camel would be less of a headache! Messed up my reservation and sent me to another location that was out of trucks, charged 2 days for 1 day when I finally got a truck at 6:00 pm. Impossible to speak with customer service. Their "guarantee" is a joke.
1 8 years ago (23-02-2017)