United States Postal Service

I've been all over the world, really, and this is one of the best post offices I've ever had the pleasure of using. Things could be running as smooth as silk, yet someone always has to complain. The U.S. postal service has a lot of competition and is still run by an act of congress, but still does the job of delivering mail better most other countries. Just went into this post office today and was greeted by a friendly postman who had me taken care of in seconds. I was in and out in under 3-minutes. The entitled will always feel like they're never getting enough, but this post office delivers. Cheers, from a happy customer.
5 7 years ago (22-01-2018)

The problem with the USPS is in the mismanagement of the organization as a whole. Over the last few years as they've sunk further into the red, they've cut corners starting with labor hrs and staffing. The current staff has had to do more with less for so long that the attitudes are showing in every area from late home delivery to long lines and poor customer service in the post office itself. It is no longer a quick trip or pleasant experience running to the P.O now it's become a chore and usually a regrettable experience that stems from 20-45 min in line because they have one person on counter. I recently brought a package in to be mailed and was told it needed to be taped a little better. In times past they would have either done it for you (customer service) or handed you a roll of tape. I looked at the tape and asked if I could borrow it, I was promptly told no, they have it for sale in the lobby which resulted in losing my spot inline!
2 7 years ago (05-03-2018)

Saul my mail carrier skip streets deliberately drove by houses on my street only stop when she saw the flag was up and have not received mail for days majorly upset
1 7 years ago (19-05-2018)

Answer the phone already! Ring Ring Ring for 10 minutes, hows that for service? Never have been able to get through via phone call. I give up.......
1 7 years ago (09-03-2018)

Where do I start? Put in for change of address TWICE! Received confirmation that this was done, TWICE! Still getting mail at old address. Recently, I order something to be delivered by USPS. I share a lock mail box with others. They have two bigger lock boxes next to the group of smaller ones for packages that are too big for small ones. Carrier puts the package in the small one with a very snug fit. I CAN'T GET IT OUT ON MY END! Package has been in there now for three days. Called the number for USPS. On hold for over an hour. Carrier too stupid to realize that all the other mail is absent but package still remains.
1 8 years ago (09-05-2017)