United States Postal Service

This place is a hole like the rest Medford. Not enough workers, the building is already falling apart, and the homeless have turned this establishment into a sleep shelter making the post office close the 24 po box access off. I lived in Detroit and their post offices were nicer than this. FAIL!
1 7 years ago (21-03-2018)

I just want to say that I had a wonderful experience with a post man by the name of Art, who delivers to both my home and work place. I had ordered a package online that was supposed to come to my home address, it had gone missing... I asked him about it when he was dropping off mail at the office I work at - and with in a couple of hours he returned to personally deliver it to me. In my opinion that is going well beyond when it comes to customer service. He's amazing.
5 7 years ago (16-09-2017)

Staff is always wonderful! However, there are never enough workers and the line is always out the door. Oftentimes, this is made worse when the machine in the lobby doesn't work or is malfunctioning for priority mail packages. When it came time to get passports, we went to Rogue River USPS instead; walked straight to the counter, and were in and out within minutes; no waiting. Whoever decides where staff is needed should review the number of people in Medford who use the post office. The standards for delivery drivers have been lowered significantly and we've had total idiots that have left the entire mail lockboxes on our street open/unlocked; they still deliver catalogues/junk mail which I indicated on their change of address form that i did not want; and the neighbors and I still have to routinely re-sort mail we get that belongs to a different address. This never would have happened 20-30 years ago, before the employment exam was compromised to allow give jobs to unqualified minorities and illegals. (Which have been routinely hired as support workers in our schools as well--even though there is no way to do complete background checks on them and they are here ILLEGALLY). Thank goodness the staff at the Riverside Ave location were hired before the standards changed and are always competent, accurate, and pleasant to deal with.
3 7 years ago (03-02-2018)

DON"T COME HERE FOR YOUR PASSPORT NEEDS! If you are planning to come to this office for your passport, DON'T. Both clerks who "helped" me were arrogant and petty bureaucrats who went out of their way to try to make me feel stupid and to make things a lot more difficult than necessary. When I questioned their initial refusal to accept my proof of citizenship, then the next thing you know, gee...my photo was not correctly applied to the application so I had to spend another $15 for him to take a new photo. Spare yourself the aggravation and make the drive up to Rogue River Post Office.....the agents there are friendly and helpful. The passport agents at this location are TERRIBLE.
1 7 years ago (21-11-2017)

Most of the reviews here deal with everything except this USPS branch. How can you possibly blame something like your ID or your long drive to the post office on this branch and these people? This is the problem with reviews on line, they can paint a beautiful picture of a trashy place or vice versa.
5 7 years ago (13-10-2017)