Reviews
Parking can be tricky, but my visit with Nurse Practitioner Robin B. Pruette great. Wait times were low, and she was SO friendly and attentive to my concerns! By far the best women's care visit I've ever had all around.
They do not ever answer the phone or return phone calls BUT when I went into the office the staff was very nice. In particular, Andi at the front desk was efficient, friendly and went above and beyond to help. If it weren't for the phone issue I would have given 5 stars.
these people never pick up the phone. i’ve been trying to get an appointment for a week and no one has called me back like they said they would. don’t even bother going to them.
I transferred here from Kraemer woman’s care at 20 weeks to come see the midwife’s because I have heard great things. They made the transfer easy. Now at 35 weeks, my first pregnancy, supposed to start my weekly appointments next week I get a message in my chart stating the midwife program has ended. Obviously upset I call and see what my options are. I ask for a certain doctor to see Dr Stone but she is booked. Then ask if there is any availability in doctors but there isn’t. So they stick me with a nurse practitioner who she stated doesn’t deliver. So basically I’m not gonna know who is delivering my baby… Um yeah I’m good! How do you expect to cut someone off from seeing their providers a month before delivery. Then won’t even give me details as to where my midwives went, I had to do my own research!!! Im very disappointed in this practice because I’ve had such a great experience. Found out my midwives went to Prisma Health Midwifery Parkridge. Probably wouldn’t tell me because it’s their competition. Now have to go through another transferring process. Very stressful. Won’t be back here for sure.
I was with them for most of my pregnancy and gave birth there. I will say I had a fairly easy normal pregnancy and a very easy birth, well as easy as birth gets. Over all I loved my experience and have no complaints. I highly recommend. The things I really liked were: I always felt listened too. I never felt rushed. All my questions were answered thoroughly and without judgement. They always seemed happy to see me and that they just wanted the best for me and my baby. Nurse practitioner Koli was my favorite! She is a little ball of joy. I was never surprised. Every appointment I knew what was going to happen and I was told what would happen the next appointment. The communication of all staff was awesome! My birth plan was read and respected by everyone who cared for me. Nurses and doctors alike. I will say my birth plan was pretty basic. But it was still very important to me that the respect was show to it. The doctor understand the spirit of what I wanted. I even got to pull my baby out and up to my chest myself. I didn't know that was an option but he understood that would be something I would value. The staff is kind and organized. They are easy to deal with and pleasant. My information was never lost or confused. Even when they were in the process of hiring a bunch of new staff. They stayed organized and professional.
I was very iffy about this office and some of the doctors until i met Dr.Chapman. He is absolutely amazing and I would recommend him to anyone. I didnt get to meet him before delivery but now I don’t want to see anyone else ! He has listened to all of my concerns and guided me through delivery and voiced his opinion on what would be the right thing medically all while still respecting my decisions.
I love the midwives at the practice especially Darci! I saw them my whole pregnancy. Never had to wait for an extended period of time at my appointments. The only issue I have is with their phone system. It’s rare to get an actual person when calling, you have to wait for them to call you back which is usual the same day a few hours later. I never had any complications or concerns in my pregnancy but I felt uneasy because if I did I would have to wait around for them to return my call concerning it. But all the nurses and midwives that I’ve come in contact with were attentive and pleasant. I was always comfortable going there and got all questions answered. Darci delivered my son and that was better than I would imagine. I would recommend the midwives and hospital to anyone expecting!
I love all of the midwives. Darci Putnam is wonderful and very hands on with patients and cares to get to know the patients and develops relationships. Donna Andrews delivered my baby and I couldn't ask for a better experience she walked me through it all and was very caring and even checked on me before she left me the next day. As far as the front desk goes nobody EVER answers the phone sometimes you can leave a message and sometimes they want you to sit on hold for a year. I still haven't received a phone call back from the billing department since I first called them in the beginning of my pregnancy back in March. Whichever midwife is on call when you have questions or think your in labor in the middle of the night they will always answer your questions and make you feel so much better if you don't have to come in. I couldn't be more thankful.
I have not had problems with the care. However, it should not take 2 hours to get a mammogram and pap smear. Every time I have an appointment, I have to wait a ridiculous amount of time.
Been a patient for 3 years and absolutely love my Mid-wife I followed her from another practice. The staff is friendly and I have never had a problem with wait times or testing. I generally see nurse/midwife Tonya Bridges I've been her patient for 12 years. She is absolutely awesome and takes the time to answer any kind of questions you may have. I have seen other midwives as well and have never had a bad experience. I would highly recommend this practice.
