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Reviews, get directions and information for Cape Diamond Hotel

Cape Diamond Hotel

About

A corporate hotel, within the heart of the Cape Town’s CBD.

Description

A Corporate hotel, within the heart of the Cape Town's CBD. The hotel houses 60 rooms, each individually decorated in a classic style with contemporary furniture. The hotel is conveniently situated 1.2km form the CCTIC, and just 300m from Parliament and also close to Green Market Square. The rooftop has excellent views of Table Mountain and the City Bowl.

Address: Longmarket St, 8001 Le Cap
Phone: +27 21 461 2519
Email: moc.sletohyksnacirfa@hdcsnoitavreser
City: Cape Town
Street Number: Longmarket St
Zip Code: 8001
categories: hotel



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Reviews
BIG IMPROVEMENT from the previous reviews I read! The staff was extremely friendly and helpful. My room and bedding was clean and I had a lovely balcony overlooking the city. The location is superb if you want to see the city, explore, get good food and experience the central buzz of the city life. Continental breakfast was good with pastries, fresh fruit, expensive cheeses and meats and more.
Great service from front desk, helpfull and friendly staff. Rooms cozy and neat. Was a restfull stay. Thank you.Rooms: 2/5
Very disappointed in Cape Diamond hotel. I stayed as a long term guest and it was atrocious. The door to the bathroom was faulty and when we complained about it nothing was done same applies to the toilet that stoped working and the tap that leaked under the sink. Entering the hotel was always complicated as there was so security and hardly anyone at reception. There were multiple reported incidents of non hotel guests entering and stealing as well as one of the other guests being assaulted. The owner then told us we would have to leave to make room for other guest and when we queried this he entered our room with a spare key while we were asleep. I was lucky enough to take videos and proof of the incident. There is a terrible infestation of roaches all over. And during my long term stay two people committed suicide. There is no parking, and no air conditioning. I would definitely not recommend.
There are so many ROACHES!!! Everyone literally complains about it all the time and nothing is ever done about it. Everything about the building is rough. The bathrooms, the kitchens make me want to vomit, there's no parking, there's no assistance, there's just nothing. You pay for a tiny overpriced room and get a TV that barely works with unstable wifi and your only neighbors are the hundreds of roaches that live in the ceiling boards of the filthy place. Gross, gross, GROSS. Never again. I do not recommend.
Great place, warm earthy very high on hygiene, friendly services relatable, rooms comfortable and clean. Central location close to all major amenities as well as my favorite Eastern food bazaar.Rooms: 5/5
The room was not cleaned and the bedding was not changed. Reason. We got is that roo. 903 only has one key and o was supposed to leave it by the reception. The problem is j was never informed about this, so was I supposed to guess or what.Rooms: 1/5
Roaches all over the place. Easily counted over 20. Had to sleep outside the room as it crawled onto the bed. Not just one room, in another room on a different floor too, and in the tenant kitchen. Missed work due to not having anywhere to sleep and also got severely depressed. Do not come here.Rooms: 1/5
Sad to do this review. Shocking! Photos very deceiving. We arrived late and the manager we saw on check in was the only positive thing about our stay. Rooms tiny, bathroom or rather 'closet with toilet and shower' tiny. . Stenge of old paint was horrible. Air cons not working, towels and bedding new but cheap and not washed. Breakfast? What breakfast? Please look up a Continental breakfast. Its not 4 old crackers, 4 pieces of ham and old bread with cheap juice and that for 6 people. Sorry guys, but you should rather rename as back packer accommodation as this is some serious false advertising to say the least. I definately wont be back....
The food was awesome. I personally like the Orange juice. The rooms were ideal for two people. The rooms were clean and well maintained. The WiFi service was also good. The staff was polite. The only thing is that they sometimes find it difficult to understand what you said because if difference in accent. Just keep calm and talk slowly if you think that they are not understanding what you said. Just enjoy your stay.
With regards to the below i would like to thank Lize from guest relations who promptly responded to my query and provided me with great assistance! Thank you so much! i booked a room on the site for 1 adult and 2 kids and nowhere on the site does it say that this is not allowed. They allow the booking to go through and then mail you and ask you to cancel yet they still charge the full amount of the room? Does that even make sense?
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