Europcar - Durban

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"Offering a fleet of over 25 000 vehicles at over 100 locations throughout Southern Africa, with our extensive branch network, you can start your journey from anywhere.We offer a wide range of economy and luxury rental vehicles, SUV/4x4 rental, van and trailer rental, chauffeur services and more to suit your mobility requirements. We also offer value added services at affordable rates.We take pride in ensuring that our customers always enjoy quality in both service and safety. A standard that has been set, maintained and is constantly improved on, assuring an enjoyable travel experience that is nothing short of exceptional. Mint anyone?Start moving your way to Europcar Durban Down Town today!"

Address: 4001 Durban

Phone: +27 31 263 1270

City: Durban

Zip Code: 4001

categories: car rental

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Reviews

I have used 4 different Europcars in my life as I rent vehicles 3 to 4 times a year from Europcar.. Today I decided to use Durban Downtown.Friendly and accommodating staff.. however the car I was given was not cleaned, washed OR sanitized.. during COVID-19 mind you. Shocking and I am highly disturbed by this.. fingerprints  everywhere on the windows and steering wheels... Pizza crumbs and food inside the car everywhere.. mud on the carpets and pedals... Please do yourself a favor and spend the extra R50 petrol money going to Umhlanga or King Shaka.. as these branches follow COVID-19 protocols and actually clean the cars before clients pick up. Update: the car has an unbearable rancid stench when the car is closed for 30 min or more!!

Staff personnel at this branch are humble.  Good quality vehicles and  reasonable free mileage per day

I only passed this place I went to Kia Motors to buy service parts

Poor Poor Poor  customer service. I have a serious issue with the hire car just picked up.Its sound like lawn mower on the road, there are scratches all over the body and one big bad patch on the passages side. I have never seen a hire car with so much scratches and dirt. This is disgraceful for a reputable company. Please can you assist me sort out this matter urgently! I await your response

Great experience,it's just that I was getting over speeding tickets 3 months after my south africa trip.

Firstly the initial car assigned to me was not clean, car seats were terrible, cigaret smelling all over the car. I was so happy to get another car after I raise concern with the staff. Returning the car was a bad bad with experience with Europcar. Guys sitting in the office not servicing the customers, talking not observing you, leave alone that I did not even get a feed back after checking the car

Great customer care. Thanks to Devlin in management, my experience at Europcar was convenient and a pleasure. Good to know some company's still put their customers first. Keep up the awesome service. Will definitely use Europcar hire in the future.

They don't deserve even one star .They have the worst service  ever. Thy don't explain everything to you when you collecting the car, Even when you bring back their car they don't tell you anything all they do is just to eat your deposit.

Service was slightly slow, but this can be attributed to arriving early, at around 08h00. The car was clean and the staff went round the car with us before we signed for it, ensuring all small scratches, chips, etc were noted down, ensuring we don't have to pay for the on return of the vehicle.

I swear down, never go to this company, they will steal your money. I strongly do not advice  them. They dont make things clear at all and are unfriendly.

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