ALM Mall of Georgia

I had a wonderful experience with ALM. I am a first time buyer and had a seamless experience by all staff. I was particularly working with Rosa who kept in constant communication with me even before I stepped foot into the dealership and answered all of my hundred questions through email. The exact car I wanted (2015 Honda Civic ) was actually sold a day before I got to dealer so she searched the inventory and found be me a 2016 Honda Civic for only $1,500 more. She was also able to negotiate my monthly payments down to an affordable rate. I absolutely LOVE my car and everyone at ALM was professional, kind, and helpful. Definitely recommend them for future car purchases!
5 7 years ago (18-05-2018)

I messaged them stating I wanted to purchase a vehicle in the following week. They gave me a decent offer on my car, which I agreed to. They then asked who I was financing through and what the interest rate was. I told them I was approved for 3.2% and they stated they would match it or beat it. The following day they stated the could do 5.something% and I told them that was a no go and I would go with my bank. I then asked if the vehicle had any issues, the following day I got a long list of issues with the vehicle. I asked if they were willing to go down on the price of the vehicle since it had obvious damages. They responded with they would check and let me know... The following night after not hearing anything for 24 hours I message to ask if they will lower the price they say they won’t... then the following day I get a message in the am stating they can’t do business with me because the offer for my truck was only good for 3 days, even though they never told me that. They stated they quoted me too high on the trade in value because they assumed they could match the finance APR... I had to inquire about the deal, because they never informed me that the deal was reneged. This place seems shady and I will never ever ever do business with them.
1 7 years ago (19-05-2018)

I normally don't leave reviews, but my experience was beyond my expectations. I'll definitely will back here to purchase another vehicle in the future. I have had bad experiences in the past with dealerships, but Vanessa B. made this experience wonderful. She was honest and absolutely patient with me. It's hard to find a salesperson that is looking out for your best interest. She went over and beyond to make sure that I got the car I wanted with the best package. Prices were very fair compared to other dealerships. If you need to buy a car, don't hesitate to ask for Vanessa B. at ALM Mall of Georgia. She was amazing!
5 7 years ago (11-04-2018)

My name is Anthpny, I stopped in on my wedding anniversary and I met a sales person named Dustin Davis. I shared with him that I had a dream car in mind and I was three months away from the vehicle of my dreams. Mr. Davis took me on a test drive in a 2015 Mercedes Benz S550, after that he went above and beyond to help with the purchase of my dream car (2009 Mercedes-Benz S550). A couple of months after my purchase, he helped my wife and me with a 2014 Honda Accord for our little princess (daughter). He has been a great sales person and i will buy from Dustin Davis again. He made my buying experience great. I have purchased new vehicles in the past, and this was the best vehicle I've had in my life. Thank you for your help and keep up the great work. ALM you have a great employee. Thank you.
5 7 years ago (06-05-2018)

Met the kindest staff, Matt! :D He was very eager and took all the time to discuss about our deal thoroughly. And he did not showed tiredness of answering all tons of questions we had for him. Now we are waiting for our vehicle to be all in perfect condition before bringing it home !!!
5 7 years ago (31-05-2018)