Reviews
Awesome company. System is working well, installers were awesome, and the price was great. The city gave them a hard time on some permits and after install, they couldn’t turn the system on for 4 months. Even though it wasn’t their fault, they reimbursed me for the lost usage. Super impressed. Definitely would recommend!
5
7 years ago (17-04-2018)
Had someone from Altaray knock on my door asking if I was interested in solar. We scheduled an appointment for a sales rep to come out and meet the following week. They never showed up for the appointment. Someone from Altaray called a few days later asking how the meeting went. When I told her they never should up she didn't apologize and just stated she could schedule another meeting. I agreed and set another appointment to meet with their rep. Guess what, NO SHOW again. If they can't even show up to an appointment to make a sale, just imagine how they will respond when you have an issue with your system.
1
6 years ago (23-05-2018)
While we love having solar, I would tell anyone who would listen to steer clear of this company. I have spent a ridiculous amount of time following up because they don't show when they say they are going toand don't call to tell you why, they don't call when they say they are going to, after our install was complete we went outside and there were chunks of siding missing - granted after we called they did get it repaired, but the fact that the installer felt that it was acceptable to leave it like that is alarming. Even now when there is an issue with our panels, I have to keep calling to get someone out to look at it, because they say someone will be out on a certain day and they never show. Then I call to find out why, sit on hold for over 5 minutes then get a recorded message that the mailbox is full and the call gets hung up. Very, very frustrating company to deal with.
1
7 years ago (08-05-2018)
This company runs like a well oiled machine. Their installs are quick and clean. Their customer service is phenomenal! I would strongly recommend using Altaray to fulfill your solar needs,
5
7 years ago (29-08-2017)
They did a solar install on my house a few months ago and they have been great to work with. They were willing to work with me in getting the panels to fit just right and the install looks very professional. They routed all the cabling in the attic where possible to give a nice clean look. Their customer support is great to work with and they have fixed one problem area for me really quickly. I would definitely recommend them to anyone looking for a company to take care of everything you need to put solar on your house.
5
8 years ago (24-03-2017)