Altex Computers & Electronics

The one stop shop for technical supply and computer hardware. Cables, tools,installation supplies and computer hardware fill the huge store. I always find helpful knowledgeable employees ready for every question.
5 8 years ago (27-04-2018)

Good selection, helpful employees. I was able to make a return without the receipt when the mother in law accidentally made off with it. I wish I had cause to shop here more often.
5 8 years ago (18-03-2018)

Great place to find a lot of computer hardware. Sometimes not the cheapest but great for when you need it and can't wait for shipping etc.
5 8 years ago (05-05-2018)

I visit Altex when I am in immediate need of an item. Prices at their locations used to be above retail in many cases, but recently have adjusted to a point where they are competitive with many other retailers. They do price match in most instances, but I have presented them with prices on some visits that they could not match. Selection of electronic items and tools is good. Altex offers a cross over between a computer parts store, a networking supply warehouse, and an electronics supply store. For many lines of work Altex makes a good one source stop for supplies when needed on short notice. Customer service at the locations is usually Average to Good. I have received Excellent service on a visit or two but the majority of visits are Average. I would recommend Altex to individuals looking for hard to find parts, or not really knowing what they are looking for. The employees at Altex are usually able to assist people in finding what they need to accomplish whatever task is at hand.. Products carried at Altex however are of Better Quality than the brands carried at many of the other local small computer shops. If the on-shelf pricing here was more competitive I would give 5 stars.
4 9 years ago (27-08-2017)

Techs at this location seem to have an issue with completing work orders in a timely fashion. Additionally, they don’t bother to extend the courtesy of calling and notifying their customers on the status of repairs, or state that they require more time to complete them. *Update 4/8* Nearly two weeks later and still no word. Called them again to inquire about the status of my desktop; they claimed that they had completed the work order and couldn’t get in contact with me due to having the wrong number on file- bull****! I checked the paperwork they had provided me when this whole ordeal began- they had the correct number. When I went to pick up my computer they attempted to charge me $120+ for a job that should’ve taken maybe an hour tops (running diagnostics on a potentially defective GPU). After confronting them on this,they finally acquiesced and refunded a portion of my money (charged for an hour in stead of two). Absolutely pathetic.
1 9 years ago (09-02-2018)