AspenPointe

I came 15 minutes early to my Aspen Point appointment and they said I was "late" because new patients have to be 30 minutes early. I already printed all my paperwork and had it filled out, but they still rescheduled me
1 8 years ago (22-05-2018)

It's 6pm. I was advised by my son's therapist to bring him to crisis at 10:30am and thus far we've only sat is a room with the travel channel playing. What kind of crisis do you have to be in to get help before the eight hour mark. This is so counter productive I can't quite verbalize it properly. Utterly irritated. This is not helpful by any stretch of the imagination. Well beyond disappointed.
1 9 years ago (12-09-2017)

I just wish they would do more for my child
3 9 years ago (21-12-2017)

I am 38 years old, a business professional and, my wife and I have genetic mental illnesses and severe PTSD from childhood abuse. Neither of us have received or needed medicaid assisted healthcare before. After moving here from OKC, our lives went into a downward spiral and we went from destined to destitute in a few days. We lost everything and it was hard to take nor our fault. We became homeless almost overnight and did not know what to do worldly or mentally. Hopelessness soon took over our conditions and after trying to tough it out without help, it began burning us down. We came here expecting poor treatment as opposed to our doctors and therapists that we have grown close to back home which were on our corporate insurance plan. Apprehensively, we visited here and were completely blown away by the treatment from the staff! The receptionist cared and made it a fluid and streamlined entry. Most importantly, she was friendly, understanding, and caring. No judgements. They helped us sign up for Medicaid and made it simple! The counselors Nicole and Ben were amazing counselors but most importantly to me, incredible people! THEY SINCERELY CARED FOR US! They went above and beyond what was expected as far as taking our situation seriously. Nicole gave us resources to start over and helped my wife tremendously. She was in a bad way due to the recent loss of a child that had scratched the surface of painful repressed childhood memories. I can't thank them enough for helping change the course of our lives. Sometimes all human beings need help. I was someone who never expected to be in this situation at all. From the receptionist to the security guards (which even they were talkative, caring, and helpful) to the counselors, THANK YOU FOR BEING WHO YOU ARE! You guys who have commented negatively on the reviews here, I am so sorry for your misperceptions. I was not only pleasantly surprised by their treatment and professionalism, I was moved... I will never forget what they did for us and I am going to devote my future to being someone who helps others with mental illness by changing my 22 year career in sales and business management into becoming a mental health advocate and or counselor. They helped me find my calling. Thank you for your compassion and TRUE care. You can go to school for years and learn from all the books and tests but, you can't teach sincerity. It's impossible to think that this place could EVER GET A NEGATIVE REVIEW FROM ANYONE WHO IS IN HERE FOR HONEST REASONS??? Just my opinion... good luck to everyone associated with this place. You deserve it!
5 10 years ago (11-06-2017)

I have had good and bad experiences with this place. In the acute crisis unit the staff was very caring and the psychiatrist I see there at outpatient is pretty good but the peer support crisis center was a bad experience.
4 9 years ago (20-06-2017)