Banner - University Medical Center South Campus

To anyone with a dietary restriction, do not go here. The staff will not listen to you about it, they will serve you food that you cannot eat, and when you tell them you can't eat it they will take it away and leave you hungry. Even if it's made repeatedly clear to the staff they will completely ignore you. If this is how they approach something so simple, I pray for each and every patient there with a more complicated issue. In terms of actual care, it's pitiful. Doctors are hardly available for more than minutes of the day, and the rest of the staff is always either busy, or simply don't care. When you talk to hospital management about these issues they will just ignore you and tell you "Thank you for your concerns" or "We take every complaint seriously" yet nothing ever will improve. To anyone responsible for this horrible system, I hope you end up in the care of somebody that treats you the same way you treat your patients.
1 7 years ago (07-02-2018)

Heads up! Despite academic medicine branding they hire for this campus supposed faculty doctors who not only failed in college to get into this medical school but any medical school. So our county cues up as default for those who do not choose hospital americans whose academic performance was so poor they had to get far away from any patients, get tutored remedially, at great expense beyond normal, often pay not be paid to get any patients on way to becoming supposed doctors. They are not regular doctors you can expect medical errrors from such people! Meanwhile the smart premeds who can not go years without any student job, who dont have cosigners for six figure loans, who would excel after actually earning an MD get at best nurse practitioner credentials. We must demamd change, require a classless society, end the various ways of denying quality control to nearly half of those in the USA. Boycot this privatised public employer of dumb rich lucky fake diploma mill doctorates of medicine or attend your loved ones funeral far too soon.
1 7 years ago (18-05-2018)

They are by far the fastest ER in Tucson. The workers are not rude and uncaring like TMC. you see a dr right away while they are triaging you unlike other ERS in town where they hassle you for money and insurance card before they touch you. keep up the good work!
5 7 years ago (10-05-2018)

This was by far the WORST experience I've had with an emergency room. If I was allowed to give this hospital zero stars...I would. I went to the emergency and waited for 4.5 hours. They told me it would be a long wait; however, not a wait that would last nearly 5 hours. Everyone left due to the wait time and many voiced going to another hospital. The registration personnel were extremely rude as well. They talked to you like you were not worth their time. I overheard them talking poorly about patients and even being relieved when certain ones left. This is the closest hospital to my home and I'm more than happy to go to another one if that means I get better quality of service. I left after 4.5 hours and was seen by the military base immediately. Also, their infection control prevention is poor. For flu season, they didn't have signs for prevention for those that were coming through the doors. They didn't have hand sanitizer available either.
1 7 years ago (10-01-2018)

Fast and friendly. Not even done giving my info they took me in. staff was friendly, profesional and I'll be going back in the future.
5 7 years ago (11-04-2018)