Belk

Great sales staff. Very helpful and courteous
4 8 years ago (06-05-2018)

Found great Big and tall section for my hubby!
5 8 years ago (20-02-2018)

Unhelpful staff that wanted to make a simple exchange a big ordeal. I had a pair of defective shoes and they gave me a huge run around on exchanging them with a good pair. Customer Service was not a priority.
1 9 years ago (13-09-2016)

Still no level of trust,shopping here 5 plus years..
1 8 years ago (28-06-2017)

I rarely go shopping for shoes, but after buying a couple of pairs of jeans in Macy's at Spotsy Mall I decided to check out the shoes. No sales people were in sight. Not even close. I guess I am not very patient so i left. As i walked through the mall I thought my behavior was ridiculous, so I decided to give another store a chance. I walked into the Belk store and there they were - the shoes sitting right there on the right hand side. Within in few minutes Ispotted two pairs that I wanted -- and I really like them ! And the price was great!! But, again I didn't spot a sales person. This time I went across the store and found a very nice lady, who seemed to be having a friendly talk with a non-customer. Well, let's put it this way - the person she was talking with wasn't carrying any bags and he quickly left when I approached. "Be glad to help you", she said and we walked happily towards the shoe section, but before i began talking to her and young man came up and asked about a job he had applied for. Well, certainly, I told want to stand in the way of a person getting a job. So , I waited while she spoke to the young man. Suddenly another lady, and she seemed to be an in-charge type came up to me and asked if I needed help -- I SAID YES. I quickly told her about one of the pairs of shoes i wanted and I gave her my size. She quickly left and then reappeared with two boxes of shoes and throw them on a chair and told me to see if one of them worked. I sat down and began trying the shoes on and realized that neither pair fitted. I was about to ask for help when I realized she had left the area COMPLETELY, and the other lady had, as well. So, there I was with shoes that didn't fit and no one to talk to. I walked out and placed an online order for two pairs of shoes that night -- and with a different store. Maybe there is a reason that online shopping is increasing.
2 11 years ago (10-05-2015)