JCPenney

Hard to find help understaffed. Staff not friendly. Prices are marked up before discounts. Poor selection of men clothing. Store is disorganized over crowded with little room to move about. Store is dated and a little on the dinge side. Not good place if your in a wheelchair to get around except main isle. On the other hand the salon is nice and staff is very friendly.
3 7 years ago (22-05-2018)

When in for a haircut great experience young lady took good care of me $18
5 7 years ago (27-05-2018)

Though they were incredibly busy for a private shopping event for UVA students, the staff of JC Penney were nothing but helpful, kind, and welcoming. Though this store could use a few more staff members, that is more on corporate than this location itself. Everyone was super helpful even going do far as to give customers their measurements. They all deserve a bonus and a day off to rest!
5 7 years ago (11-02-2018)

Very limited selection that's typical for the chain. Good for value but poor for mid-higher end products.
3 7 years ago (09-05-2018)

I would like to give associate *Jean* a huge shout out! I checked out with Her about a week ago and it was the best check out I've ever experienced. She had Me laughing from the beggining to the end of the process. I bought a really nice coat and some other things, She wanted to be sure I got all the discounts I could for My purchases. She went above and beyond to find scissors to cut My tags off, so I could wear My nice coat right away. She was soooo awesome! Might I add.. there were 4 Customers in front of Me and She treated everyone just the same and Her personality made it worth the wait to check out with Her! I hope She gets recognized and rewarded for Her awesome Customer Service! Thank You so much Jean!!
5 7 years ago (17-11-2017)