Best Buy

Recently bought a TV from them and the installation engineers Jeff and his companion did an excellent job in wall mounting it and taught me many things. They were able to come sooner than the original appointment time and swiftly finished the work. A+ for them. | Took my laptop for repair again for 2 more issues (same laptop came back from Kentucky 2 days ago after repair) and a senior store Manager, reviewed my situation and our history with Best Buy and graciously gave a replacement laptop instead of sending the old one to Kentucky again and making us waiting for a few more weeks. Will recommend this Best Buy again to anyone and well pleased.
5 8 years ago (05-06-2018)

Friendly staff and they were nice enough to deliver my TV that didn't fit into my car during the store pickup. Their inventory wasn't great but anyway once you order online store pickup should be possible. So it doesn't matter I guess. And best buy matched and gave better prices than any other store online. Good deal overall.
5 8 years ago (21-04-2018)

Having problems with my current computer. Consulted the geek squad at Best Buy and they deserve 5 stars! Gave great advice and helped me understand how to fix the problem while considering whether to by a new computer. Problem was the Best Buy Associates selling new computers.....very negative and focused on all the additional costs after purchase. They Charge a fortune to set up, load windows, charge for office suite and transfer old data to new computer!!! Ridiculos and ads on up to $500 OVER the cost of the computer. Very denigrating about less expensive options in the 400-800 price range. No wonder no one wants to buy from them!! Message to management.....get rid of these hidden charges and be transparent and maybe you employees won't be so bitter.
3 8 years ago (17-05-2018)

Only place I shop for my electronics/tech stuff. Always knowledge staff. Always getting great deals because they price match.
5 8 years ago (23-05-2018)

Went to look at 75in Samsung TVs. The guy working there was friendly but recommended I go purchase online since they had nothing in stock on the deal I wanted. I purchased online and my wife took tome away from work to wait for it to come only for it to not show up (no call, nothing) thought that was odd, so called and rescheduled. They said they would come again on 4/5 around 12-4 and again no call, no show. I called back and they said they were “confused” and hung up on me after placing me on a long hold... Very unprofessional. I called back and cancelled. I couldn’t leave a review on the online store so I’m leaving it here. Employees at Best Buy were helpful but DO NOT order online with free delivery. It won’t come!
1 8 years ago (05-04-2018)