Best Buy

The sales lady deserves the 5 stars, the store deserves 0. Not enough personal to help the many customers. Seems like everything is geared to the bottom line. NOT THE CUSTOMERS.
1 8 years ago (02-05-2018)

Awful customer service. I went in this morning to pick up the phone I reserved online last night. The man at the mobile counter would barely speak to me. He found my phone, set it up (minimally) and handed me a bag with the phone still in the box and receipt in the bag. It was pretty quick but his demeanor made it seem like he was being inconvenienced, which made me uncomfortable. Afterwards i was looking for a case and didn't see any, obviously circling the aisles, and none of the three employees who were standing at the end of the aisles talking amongst themselves asked if I needed help. Do not go here unless you're in a situation like I was where they're the only store with what you need in stock.
1 8 years ago (03-05-2018)

The young lady who finally helped me out was knowledgeable and very help. Two other employee weren't all that helpful as they seem to trade me off to the next person with carefree feel.
4 8 years ago (22-03-2018)

I misplaced my D.C. adapter cables for my camcorder during my relocation from Vegas to NOLA and needed a replacement. The rep was assisting another customer, but as soon as that transaction was complete, she immediately offered to assist me and although the computer said that the item was at another location and I could return to the store and pick it up the following Tuesday, she didn't accept that. Within a minute or two, she located the adapter inside the store which saved me a lot of time and allowed me to start my project early.
5 8 years ago (13-04-2018)

Helpful staff, issues resolved fast. Would be higher rating if their inventory wasn't limited and consisted of products solely in a certain price range and up. All across departments this B.B. has severely limited stock. They're mostly pushing phones, smartwatches, and computers. Hardly a superstore if 35% of the floor is spent on these things. (Note: This practice makes sense due to the "tax bracket" of the area so to speak.)
3 8 years ago (02-03-2018)