Blue Grass Plumbing & Heating

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Address: 121 S 1st St, Richmond, KY 40475, USA

Phone: (859) 623-2390

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State: Kentucky

City: Richmond

Zip Code: 40475

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Reviews

They came and looked at my furnace and said they could fix it. After two weeks and a number of follow ups on my part, they said they couldn't do the job because they were not certified for it.

 1
 7 years ago (30-11-2017)

I work in customer service so I not only appreciate kindness, but also with no effort I am always kind in any situation regarding customer service, even if something goes wrong.  Stuff happens.  I'm giving these guys one star because they completely ignored all thank you's & appreciation I showed.  No response to any of that also no response to my friendly hello/goodbye.   They ignored me and also tracked in a lot of dirt.

 1
 8 years ago (18-10-2016)

Plumbers were nice, solved a drain problem. Charged about half of what the big chain plumbers do - problem is the issue came back in 30 days, and no warranty. The big guys warranty it, and the last ones fix worked for a year. 

Hate to avoid a small business, but in this case I will and you should too. I recommend Mr.Rooter in Richmond. 

 1
 10 years ago (13-10-2014)

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