Brite Financial Services

This car company is a nightmare. Yes, it's easy to get approved but the stress that comes with it, is not worth it. How much you'll spend on a car per month is ridiculous! I know better, and knew this probably wouldn't be a great idea but thought it would build my credit. It hasn't really done a thing. The other reviews of people trying to turn their car back in, is really scaring me. It's like a trap, once you get in that's it. I don't know about other's experience with customer service as I've always had an okay experience so far. We have to remember they don't make the rules, but at the end of the day, this company is terrible.
1 7 years ago (29-05-2018)

I am extremely disappointed with this company I was lied to when getting my vehicle and I feel like they’re ruining my life!! I was told I was doing a 2 year lease and it’s really a 4 year lease paying $500 a month for a car that’s not worth it the car was originally $14,000 by the end of this lease I’ll be paying almost &26,000 then after me having the car for a year they tell me the new dealership I am trying to get a vehicle from will have to pay over $15,000 to pay the car off today after I have already paid a years worth of the note. I feel like I’m being forced to stay in a vehicle I don’t want and being overcharged for it!!! If I was told the truth from day one I never would’ve agreed to the terms DO NOT DEAL WITH THIS COMPANY YOU WILL REGRET IT!!!!
1 7 years ago (24-05-2018)

Doesn't even deserve one star. Go somewhere else if you don't want to be double charged than told to deal with it. Than still have to pay the next week payment where they literally get a free payment out of you. Or have them return a payment where you get hit with charges from your bank and them. Then shut your car off so you miss work because of their mistake. Don't get raped, robbed, or screwed out of your money. Go somewhere else.
1 7 years ago (16-03-2018)

The entire company is a joke and a scam!!! I’ve been with the company never paid late and chose to utilize their insurance because getting insurance in Detroit is ridiculous. My vehicle was stolen and it took a matter of two weeks to get in contact with their insurance dpt. Brite will not give you the insurance dpt number you have to call Brite wait 20-30 minutes to get a Brite agent who will only transfer you to the insurance. Not sure what kind of system they use for authenticating their customers but they want you to provide your entire life story before they can simply transfer you. This company is a nightmare,,,DO NOT LEASE w DARK FINANCIAL
1 7 years ago (14-02-2018)

This company has to be the complete worst of all times. I was laid off one week and the following week I got another job. I called brite and they told me they couldn't change my due dates because I signed the contract stating that I was able to pay every week. I have never heard of anything like that. I asked to speak to a manager on multiple occasions and they're only response was "it takes 24-48 hours before I could speak to one". The CSR's doesn't have great communications skills at all. They deactivated my car every week which caused me to have to buy a brand new battery. DO NOT and I repeat DO NOT go through with them. You will regret it they don't even deserve a star but in order for me to give out my review I had to rate them (BS)
1 7 years ago (05-02-2018)