Suburban Buick GMC Service center

Reviews, get directions and contact details for Suburban Buick GMC Service center

Address: 21800 Wordsworth St, Ferndale, MI 48220, USA

Phone: (248) 547-6100

Website

State: Michigan

City: Ferndale

Zip Code: 48220

Update Info

related searches: suburban buick gmc ferndale, suburban buick troy, suburban gmc troy, somerset buick gmc troy mi, suburban buick gmc troy, suburban buick gmc costa mesa, suburban buick gmc dearborn, suburban ford of ferndale ferndale, mi

Reviews

I've had my Buick serviced here for over 2 years.  They are extremely helpful and knowledgeable.  Falcon A has been my service advisor many times.  He helps me get the most out of my warranties and set a long term maintenance plan i can afford.  Plus he helped me get my baby seats out of my car, into a loaner, and back again (not an easy feat). Two thumbs up.

 7 years ago (01-03-2018)

LOL NO. Service here is three times the price of everywhere else and they take three times as long to do it.

I was due for an oil change, tire rotation, and A/C recharge. I planned to go to my regular neighborhood shop, but I got a coupon in the mail for a $25 oil change and tire rotation at Suburban Buick GMC; since that was about $8 cheaper than my shop, I decided to give Suburban a shot. I'd only ever been there once before, for an airbag-recall repair.

I called Suburban to ask about the cost of an A/C recharge. "$175, and it'll take about two hours." NO THANKS. My shop did it for $89, with the exact same equipment, and had it done in 23 minutes. Now I drive down to Suburban for the oil change and tire rotation.

1 hour, 45 minutes. 

It took them 1 hour and 45 minutes to do an oil change and tire rotation. $28 after taxes, but without the coupon, it would have been $62. That is insane. That is all insane. My regular shop would have cost me maybe $35 but would gotten me back to my life in less than 30 minutes.

No apology for the wait, and in fact no recognition whatsoever that nearly two hours is a completely unreasonable duration for such a simple service.

The staff I interacted with were polite and proactive, as they are at any dealership service department, and that's the only reason they get two stars instead of one. I guess their lounge is nice too, which is useful since you'll be there all damn day.

 8 years ago (21-04-2017)

Comment on this business

Map, Satellite View
Street View

Reviews, get directions and contact details Suburban Buick GMC Service center.

Michigan automotive leasing service

opening hours, reviews, map, satellite view. Suburban Buick GMC Service center address, phone, state, city, zip code. On this page you can find companies similar to Suburban Buick GMC Service center. On this website you can share your comments and experiences about Suburban Buick GMC Service center with other people.

to add Suburban Buick GMC Service center map to your website;

<iframe width="450" height="300" src="https://a-better-place.com/US/v.php?seo=suburban-buick-gmc-service-center&id=223919&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://a-better-place.com/US/suburban-buick-gmc-service-center-i223919.html" target="_blank" title="Suburban Buick GMC Service center">Suburban Buick GMC Service center</a></p>

Similar places near

Hodges Subaru Service and Parts 264 miles The guys here are the best. They are considerate. Work performed is always well done.

Corporate Fleet Services, Inc. 5 km

Ryder Truck Rental 5 km Worst service island of any Ryder location in the country. 45 minutes to get fuel whe...

Brite Financial Services 9 km This car company is a nightmare. Yes, it's easy to get approved but the stress that c...

U.S. Auto Rental 11 km This was the easiest, most efficient car rental experience I've ever had. Staff was n...

Suburban Volvo Cars 12 km i did not buy a car but i was driving by and saw a BMW you guys had for sale so i par...

Professional Leasing Services 13 km Excellent company Exelon Corporation very experienced and knowledgeable persons that ...

Glassman Kia 13 km Charley Lashou was an amazing guide through the car buying process. I came in after m...

Tamaroff Nissan Service 14 km I've never been disappointed at Tamaroff. The employees are incredibly kind and they'...

Condor Detroit 15 km Overall this car rental service is really great and I recommend it. I needed a month ...

Autobahn Leasing & Sales 15 km

Alpha Group Car Leasing 15 km Great service! Got a great 2017 Cadillac! Thank you!!!

All Car Leasing Inc 19 km

BMW of Rochester Hills 20 km I just drove home from BMW Rochester Hills and am so thrilled about the whole experie...

Moran Chevrolet Parts 22 km Went in for an oil change they were awesome I'm going to give them a five star

Moran Chevrolet Clinton Twp. 22 km Scott Anderson has been our Sales Associate since 2015. My husband and I just finishe...

Bill Fox Chevrolet 24 km I like to share my experience with service at Fox Chevrolet in Rochester. Service Cen...

Cadillac of Novi 27 km 3 stars only because I used to get good service here but recently it has gone down th...