Parkway Chrysler Dodge Jeep Ram

Apollo and his team are absolutely the best! Just leased my third vehicle with them and as always, I received an amazing deal and the most CONVENIENT process. I live in East Lansing and will still not go to any other dealer or salesperson. Apollo treats you like family and ensures you are entirely comfortable with your purchase. He goes out of his way to find you the unique exact car you had in mind. I never have to worry about the stereotypical car-buying bargaining or back-and-forth chaos because every time I tell my family/friends the car/price I got, they can never beat it! Thank you Parkway for an amazing selection, and a special THANK YOU to Apollo, Farrah, and team - you make the stress of car-buying a breeze for me and that is something I am beyond grateful for!
5 8 years ago (03-06-2018)

I received a recall notice yesterday which stated it was an urgent matter in bold, red text so I called this dealership as instructed (05/22/2018). Upon speaking with a parkway representative, I was informed they will only inspect the issue first to determine if one or two parts need to be replaced. Then the parts are ordered, which may take several months; in which then I must return a second time to have it installed! Sure hope the repair is not as urgent as initially indicated! Absolutely unacceptable quality of service. 1. Chrysler - If you issue a recall, take the appropriate measures to make the necessary resources available to support the completion of the recall procedures. 2. Parkway - If you don't have the parts, order them and schedule my service once they are received. I will never purchase another Chrysler based on their customer service and support. UPDATE: I called the number provided in the response below at approximately 5 PM on 05/30/2018. I was connected to a very polite individual in the sales department. Unfortunately they were unable to address my service issue, so I left my name/number and was told the service manager would contact me within the next 24 hours. I have not heard from the service manager as of 06/06/2018.
1 8 years ago (06-06-2018)

Todd Trainor is excellent I have got several cars from him now. I just recently went in because my lease was up on my Chrysler 300 S and I was upside down on it. I was over 40,000+ miles on my lease ($8,000+ in mileage overages). I thought for sure I would have to just buy the car to avoid paying the mileage overage and then be stuck with a car that was two years old, with over 90,000 miles on it. He was able to work his magic and got me in to a new vehicle, for a payment that was within just a few dollars of my previous car payment. I would recommend him to anyone looking to get in to a vehicle he will find the best solution for you. He makes sure your comfortable with the agreement and makes the whole process smooth and easy. One of the best things about Todd is, he doesn’t beat around the bush and he is honest with you when if what you came in thinking you wanted isn’t the best option for you. He doesn’t pressure you in to anything and gives you every option available. Always have had a great experience with him, and his assistant, and parkway.
5 8 years ago (17-05-2018)

Brian was an amazing salesman! He was so understanding of my three little ones being with me! He turned on a show for them to watch and offered snacks while we got the paperwork done and got us into our new vehicle in less then 4 hours total when I didn’t even expect it to be the same day. I would recommend Brian and Parkway to anyone and will definitely be back when we’re ready to get another vehicle.
5 8 years ago (09-04-2018)

Had an amazing experience with Phil from Parkway! He got me out of my current lease with 12 months remaining and into a brand new Dodge Ram for a great price. He made my experience at parkway great and I won’t be leasing anywhere else from now on!
5 8 years ago (17-05-2018)