Budget Truck Rental

Just called asking about rates and was told that they dont have any trucks available. I said I hadn't even given him a specific day and he said I dont have any trucks on the lot right now. I said then I should call back NEVER? His response, ya I dont have any trucks. Can I assume its because I'm a woman and he didn't want a woman driving his trucks? SHAME ON YOU.
1 8 years ago (12-05-2017)

I was charged for an additional day when I was charged for my rental. On top of that I was charged for not completely filling the fuel tank to the very very top (which Oregon law states, per the EPA, that you must stop pumping fuel when the pump clicks off due to the fuel reaching the end of the nozzle). This law has been in effect since 2008, yet they still require the fuel to be to the top. Considering this location is also a heavy truck repair shop, you'd think they'd be aware of this.
1 9 years ago (08-07-2016)

BEWARE! Terrible ethics and customer service. Told one price and charged DOUBLE! The truck barely crawled up hills at 28 mph and brakes strained to stop it loaded. The rear tires were unevenly worn and missing chunks of tread. I reported all the issues and they immediately re rented it without addressing the problems.
1 10 years ago (12-09-2015)

The desk jerk was very rude. I got the manager and he proceeded to justify the rude employees behavior as "frustration" with the job. Manager thought he was being cute too but smartass is smartass. We dropped $2700 in this company and I expect better costomer service than some failure at life trying to be cute.
1 10 years ago (05-05-2015)