Citibank

Great and big

The Citibank is as Citibank, but the building where it is is very nice.

Waited a long time. I was 2nd in line there was 1 teller. You would think with all local citi banks closed that would have more tellers. Head teller did nothing. 15 min later there was 10 behind me.

Matt Galasso is great. Jeff Werner is great. The tellers including Roberto and Beverley are really professional and friendly. They run a solid operation here. They've helped my family for ages and especially my mom after a death in the family.

This bank is terrible waited for over an hour for customer service. No one wears name tags. One of the reps left customers waiting while he sat and has a conversation with a teller who was either on break or was finish working.

This branch is just terrible. I took time off work to come in and open an account. No one manning the sign in desk. Pen doesn’t work to sign in. 3 other people waiting and everyone confused about how to get serviced.

It's a good bank, service wise. The building has interesting architecture. It is two old buildings stitched together.