Consulate General of Belgium

Don't bother showing up in time for your appointment, the timings are not being respected and it seems to work on a first-come, first-get basis. Additionally, if you are picking up a passport, don't bother waiting for the email, just make an appointment and show up, you may be able to pick up your passport earlier, like I did (just have them check whether your passport just came in). Overall, I'm not super happy with the whole experience, first visit I waited for more than one hour. Second time nobody was behind the counter for 20 minutes until the person at the front desk notified personnel that I was waiting. Procedures and communication could be way more efficient. Ending with a good note, once being helped, personnel was friendly.
3 7 years ago (01-03-2018)

Received good support from the staff here. Office is situated in a somewhat odd location.
4 7 years ago (15-04-2018)

Very informative and friendly staff. Was informed and helped very professionally (even shortly before closing time), as one person exceeded her line of duty to inform and assist me beyond the expected. She made my work of getting our co-worker to the E.U much easier, and with her help the procedure was swiftly completed! Thanks again to the Belgian Consulate staff. Keep up the good work in representing the Belgian hospitality abroad. Regards, Daniel P.
5 8 years ago (06-04-2017)

When I went to the consulate two years ago, the staff was more than willing to make sure I got everything for my student visa and without them I wouldn't be able to study in their beautiful country. They are sometimes late to answer emails but you do have to understand how demanding their jobs can be.
4 8 years ago (20-07-2017)

I had a terrible & stressful experience in this Consulate with visa agent named Esther Goossens who has rudely sent me back the first time I had an appointment (I was missing some documents) and bullied me into deleting my negative Google review during my second appointment. She threatened to refuse to accept my application if I didn't give her services a 5-star rating. In my mind this is blackmail. Now I'm changing my review back to what I actually think of my past experience because I believe that justice outweights fear. Nobody should be allowed to use their professional authority to oppress others and force a fake of a positive image. Consequently, it makes me wonder whether all other reviewers really had as great of an experience as they are saying or were "asked" to give a good rating in excange of the (e.g) faster processing time? Logically speaking, who would dare to speak the truth unanonimously if they do not have any rights and feel threatened? My sincere condolences to anyone who would have to deal with E.G. on the matter.
1 8 years ago (10-07-2017)