Consulate General of Nigeria

Wow, I am literally in tears. I have never experieneced so much hateful rudeness like I did when I spoke to the man in the Visa department. I called about an issue I had regarding a visa and he would not even let me speak, all he was doing is yelling and acted like I did something wrong. He ended up hanging up on me, I didn’t even bother calling the extension back, no one deserves to be treated like that. I spoke to a very nice operator and she gave me some advice, im just hoping I can get my issue resolved before I have to travel.
1 7 years ago (15-05-2018)

If you encounter any issue relating to receiving passport or visa, just kindly ask for Mr Chris. He's the best man over there and will get your problem solved within hours. Though there's need for improvement, Mr Chris is definitely someone to always watch out for when you go over there.
5 7 years ago (15-03-2018)

I WAS SO MUCH IMPRESSED THAT THE CONSULATE GENERAL HIMSELF WAS ALL OVER THE PLACE TO ENSURE THAT PEOPLE ARE ATTENDED TO WITHOUT DELAY. THIS A NEW DAWN IN NEW YORK .SIR THANK YOU KEEP IT UP AND GOD BLESS
4 7 years ago (03-04-2018)

I have never been disrespected so much in my life. I traveled 3 hours, waited for another 3 hours, only to be told my passport was not ready. Then I got screamed at because asked when my passport will be ready. The worker literally screamed in my face. I finally got someone who promised to mail me my passport if I brought a pre-paid envelope. I went and bought the envelope. This was on September 20 2017. It is currently January 2, 2018. I am still waiting for my passport. I have tried to call, and their voice mailbox is forever full.
1 7 years ago (02-01-2018)

DO NOT MAIL YOUR APPLICATIONS you will not be processed in a timely fashion. If you can go in person or send family, it is better. They are RUDE and UNPROFESSIONAL, work somewhat as 419 in that they will receive your money and expediting payment and do absolutely nothing. THEY DO NOT ANSWER CALLS OR EMAILS, and if they do, they give some rude excuse. They claimed to be "out of visas" the few times I managed to speak to someone and were waiting for "a new shipment from Nigeria". I waited weeks and in desperation with only 3 days before my flight, I had my brother in New Jersey drive to their New York Office with copies of my application and proof of all my payments. He arrived when they opened and they rudely told him to wait until 2 to be helped. He endured their mistreatment which proved that the people working there are not just rude over the phone but also in person. My application was sought for and had been untouched. They processed it right in front of him with no mention or indication that they had been "out of visas". If not for him, I would be missing my flight. THINGS NEED TO CHANGE. TERRIBLE SERVICE. THEY NEED TO REPRESENT NIGERIA BETTER THAN THIS.
1 8 years ago (06-11-2017)