Days Inn by Wyndham Redwood City

Found dozens of bed bugs on the sheets. Do NOT trust this place. We reported it and they refused to contact a manager or find us another room (which after seeing the amount of bed bugs, we would’ve changed hotels anyway). I was told by the front desk person “that he didn’t care” “not his problem” and “no way would he call a manager to report this, that I could wait until the next day to contact the woman(Fame-Manager)”. Still have not had a single phone call from the manager (Fame). Being that my spouse works for Wyndham in maintenance, we assumed they would care to uphold the same standards. We were completely wrong. Absolutely disgusted by the people and the hotel itself. Worst staff I have ever encountered. He continued to check guests into rooms surrounding the infested area as well, with out giving warning. If that wasn’t enough to scare us away, there was blood on the comforter and holes all over the walls. This location needs to be completely redone or shut down. Two other people while we were waiting to be helped also cancelled their reservation and chose another hotel because of similar issues.
1 8 years ago (19-05-2018)

Days Inn had a surprisingly secluded location in the city. It was surrounded by bushes and trees in the front which added a nice touch. The rooms had some updates but still looked like they were from the 70s. For a one night stay it was okay. I don't think I would pay that much again for the room but since there was a convention I'm town our choices were very limited.
3 8 years ago (26-04-2018)

Microwave and fridge were broken when we told them they said okay and walked away like we weren't even talking. Says newly remodeled it isnt. Also we are pretty sure there was a hooker staying above us and in the room second room away from us. There are more rooms to parking.
2 8 years ago (09-06-2018)

The rooms are decent I stayed at this hotel once for a week at a time and then recently just overnight. My first stay with them was good , I did see a bug that looks like a beetle or a roach in the bathroom....so this explains my experience the first time...when I checked in they forgot to give me back my driver's license and I did not notice and I was on my way to San Francisco about 20 minutes already and noticed I didn't have my ID and needed to turn around 40 minutes wasted of my time, I let it slide the first time and said it was okay or whatever the second time it happened recently my separate stay overnight I flipped out because I drove home all the way from Redwood City to Modesto and noticed I did not have my ID and I got very upset and asked for a manager and then the lady I was speaking with said she was a manager, and when I try to ask for someone higher than her she said there was no one higher than her and I know for a fact that there is because I've seen him there he's an Indian man, the owner.She was very rude to be specific it was the Asian lady and she was very rude I told her that they need new management because that mistake should not be happening twice especially to the same customer they should learn the first time and who knows I'm sure I'm not the only one that happened to. And it smelled like cigarettes when I walked into the office to check out my second stay. All I could say is that they need people in the office that appreciate their jobs and pay attention to what they're doing.
1 9 years ago (13-02-2018)

A decent place to sleep. I had no major worries.
5 8 years ago (02-05-2018)