Holiday Inn San Francisco-Fishermans Wharf

It was actually an okay stay, if you wanted your legs to take a bath while showering because the bath tub filled with water and did not drain until 5 minutes after you were done showering. But everything else was okay, until you wanted to turn on the TV with out getting out of bed...the remote batteries in the remote was dead. But it was an okay stay. The server, Lorena, at breakfast made our meal excellent. Nice and polite. She made the stay worth it.
4 8 years ago (28-05-2018)

I will start with check in and checkout. We arrived and checked in with no problems. The staff was friendly and polite. If I had to rate my room on a scale from one to 10. I'd give it a 4. The furniture needs to be updated. The carpet had stains. And the walls could use a good cleaning. Popcorn ceilings with tons of dust. No refrigerator or microwave in the room The first thing that I noticed, was ear plugs on the bed. After two nights I understand why. Very high noise level. Lots of noise coming from outside. I will never understand paying large amounts of money for your room, only to pay additional money for parking. $53 a day. Cost more to park than to rent a car. This is the view from my room.
3 8 years ago (03-06-2018)

It's a great value for the price and prime location. We were in building one, which as I understand, has been updated more recently. But it's a great location. Easily walkable to Ghirardelli Square, Lombard Street, Pier 39, and other attractions. The room was nice and clean. And the staff we interacted with were all great.
5 8 years ago (31-05-2018)

The quality of the hotel is good. However the layout is really strange and it takes forever to get to your room. The fitness center is small (It looks like it was where a hot tub used to be, no hot tub any more). The pool seemed nice, it was warm and clean, but not particularly fancy or big. They charge $55-65 PER DAY for parking on top of your room fee. Do not be deceived by the low room prices, you will pay on top of this. This should have been disclosed earlier. The Dennys in the hotel is not worth going to, very expensive ($13-20 per plate).
3 8 years ago (02-06-2018)

The only thing this hotel has going for it was the location. We checked in and we were in their “second building.” So we had to walk outside and around the corner to get to our hotel room (which personally I was not fond of at all because we came back around 11:45 one night). We did not know that there was going to be a $57 PER DAY parking fee. The fee was not disclosed ahead of time. Customer service was decent and brought us more towels when we asked for some although we found garbage on the floor that was not entirely cleaned up from the previous guests. There is no water fountain anywhere and we were told the tap water was safe to drink. I went to use their vending machine and every selection I wanted was sold out. We’re supposed to be on vacation not running into frustrations. I guess stay if you have no other choices. The location is great, but the headaches aren’t worth it.
2 8 years ago (01-04-2018)