Delaware Tire Centers - Newark

Kind, well-mannered staff that did a great job and seriously saved me from an awful situation. I never post reviews but felt that I had to share the story of my wonderful experience with Delaware Tire Centers-Newark. I was on my way home to West Virginia from Philly. I stopped to get gas and started to pull back onto 695 when I realized my tire was completely flat. I'm a young woman, far from home, and it was dark and raining. After calling roadside assistance, the best they could do was put on my spare, but that would not safely last the remaining 5 hours to West Virginia. Panicking, I Googled "car shops near me" trying to find something that was still open. The first place that popped up was the Newark location...they closed at 8:00 and it was 7:45. I gave them a call and the guy said for me to bring it on over and they would take a look at my tire to see if it could be fixed or if it needed changed. It ended up just needing a patch that was only $30. The tech and the man at the front desk both stayed an additional 15-20 minutes to help me. They did such professional work and seriously came to my rescue when I was in a crisis. I don't know what I would have done if they hadn't stayed a little later to help me. I hope I'm never in an emergency again where I would have to go back, but if I ever am it's the first place I would choose. I would recommend them to anyone.
5 7 years ago (14-03-2018)

They do what they say they are going to do. Very reasonable prices. I think that they treat my truck like they owned it when they worked on it.
5 7 years ago (09-05-2018)

Called to ask about a price. The man who answered didn't identify the name of the business and instead answered "he's on hold on the other line." I told him I didn't know what he meant and asked if I had reached Delaware Tire Center. At this point he refused to answer and demanded my name. I was pretty shocked by this and asked him if they always interrogate callers before identifying what business they were answering for. He basically told me he was busy at that point. I told him fine,I would go elsewhere and he could continue to blow sales for his company to which he answered "okay" and hung up on me. What a jerk.
1 7 years ago (10-01-2018)

I had a nail in my tire on my way home to Florida. The staff helped me quickly. The staff was very friendly and accommodating. Great place to get your service done.
5 7 years ago (16-01-2018)

Great service, reasonable prices, pleasant experience... discounts for UD staff & students!
5 6 years ago (26-05-2018)