Delton Grand Resort and Spa

Overall this is a nice facility with nicely designed and laid out condos (villas) but the maintenance is lacking. Master bath toilet didn't flush, one dining room chair was missing, coffee pot was missing, among other things. Cable didn't work and the front desk wasn't much help to fix it. We had to rely on Google searches and phone calls to fix it ourselves. On top of that, we paid for a two bedroom villa with 2 master bedroom as we were staying with another couple. Upon check in we were told the 2 bedroom was no longer available and they put us in a 3 bedroom. We thought it was an upgrade but it was not. The 2 extra bedrooms were basically kids rooms or for single adults, unless you and your spouse prefer to sleep in separate beds. It made for an awkward weekend because neither of us wanted to make the other couple sleep in the bedrooms with the small beds. I've been to a lot of resorts around the country and this one needs some attention in the management department. With a little attention to detail, this could be a 5 star resort, but our experience from our memorial day weekend stay was far from 5 stars and not worth even half of what we paid to stay there.
3 7 years ago (30-05-2018)

Room smelled like natural gas, and the carbon monoxide detector was in pieces on the counter. The staff did not care and didn't seem concerned at all. Lack of maintenance is apparent. We had to go buy our own toilet paper even after we asked the front desk to refill. If you like your privacy the Moroccan room is not it. It's on the ground floor and everyone can and does walk right past your window. For the price, find another place to stay. The staff could have made this better and elected to do nothing.
1 7 years ago (01-04-2018)

We had a wonderful time. It was nice and quite. We had a beautiful view of Lake Delton. The room was so nice and very clean. Looking forward to coming back in the summer.
5 7 years ago (09-03-2018)

Beautiful place we had the lake side room. Swimming pool and jacuzzi indoor and spacious.
5 7 years ago (22-04-2018)

Stayed for one night in the Italian Renaissance room for our anniversary. The room was Beautiful! Everything was just a little "higher end" even the bedding was extra soft! The view of Lake Delton was breathtaking. The hotel/condos were very quiet and private, We felt like we were the only ones there. At first I thought the Vit.C shower filter was just a "gimmick" but I swear my skin stopped being itchy and irritated and my hair never felt so soft! I'm so pleasantly surprised that I've decided to get one for our shower at home! The only reason I am giving 4 out of 5 stars is because we couldn't get the in room spa tub water hot enough and the warm water we did get didn't stay warm very long but the tub itself was very nice. Also said HBO was in the room but it wasn't. Overall, we will definitely be coming back and may try one of the other themed rooms.
4 7 years ago (19-11-2017)