Reviews
I worked there for one night to DJ a wedding. Most of the staff was kind and courteous. The front desk helped with a first aid kit when I cut my finger pretty bad during set up. The venue itself was gorgeous, and the food was fantastic.
4
7 years ago (31-05-2018)
The amenities of this Resort are great however so are almost all hotels in Wisconsin Dells. The staff was friendly however the decor needed some major upgrades. Carpet in the room was stained. Very close to many restaurants, outlet mall and entertainment. We spent three days here for a conference. When I asked the desk staff for toothpaste as I had forgotten mine they tried to sell me some. If I were returning with my family I would choose to stay elsewhere however the rate for the conference was a deal.
3
7 years ago (26-03-2018)
I would like to take a moment to thank Shirley Lewandowski, the Group Sales Agent for your hotel. She went above and beyond to accommodate our Arrowhead Camping Group during our stay March 3/2/18 - 3/3/18. Everyone had a pleasant stay & we can't thank you enough.
I would like to say that the hotel breakfast brunch was delicious. Also, All employees were very nice & always very friendly.
The hotel could use some updates like the hall carpets, pool ceiling area should be cleaned. Also, more tables and chairs would be nice in the pool area.
I would recommend this hotel to anyone and I would stay there again.
Thank you again for your excellent hospitality!
Char
5
7 years ago (14-03-2018)
Everyone was very nice. The only complaint I have is for whatever reason they put a cinnamon apple Glade air freshener in our room Wich made the smell.in our extremely strong even after we unplugged it opened the window and turned the air on full blast. That they definitely need to do away with. Otherwise eyhem that everything was great!
3
7 years ago (02-06-2018)
The kids enjoyed the indoor pool and ice castle. We had kids ages 6-13 all playing on the castle and in the pool. They enjoyed it immensely. This made everything all worth it. Now if you’re looking for an updated all fresh painted super clean hotel look elsewhere. There is the outdated decor, peeling wallpaper, tile grout dirt but all in all most of the stuff seemed clean. The beds were rock hard and most of the pillows were quite flat. Again if you are looking for fancier bed and pillows look elsewhere. With the updated decor and fancier bed though you’ll be paying lots more $$. Beds aside we would still stay there again as the kids had a great time there. It was a nice enough place for us.
4
7 years ago (05-02-2018)