Reviews
Total lack of communication, organization and professionalism. I had a consult for cross-linking and was considered a candidate for the procedure. Following the consult, repeated calls to the facility only to leave a message with no call back. When I was able to speak to someone they had zero answers on scheduling, insurance coverage or all around knowledge of what was going on. After almost two months of chasing my tail the procedure was scheduled "On Thursday after 1 pm, not sure on an exact time." After making all plans, taking off work, reserving a hotel, all other items required for going out of town, I was called the day before to be told they would have to reschedule because they did not have the solution used in the procedure because of pricing issues with the vendor. This had been an issue for almost 3 weeks prior to my surgery and I was not told until the day before. If you are looking for someone to work on your eyes, look elsewhere. Do not trust a practice that has this ill regard for their patients. A practice is as good is as good as its staff and this one falls well short of anything good.
1
7 years ago (27-03-2018)
I handle New Patient referrals for Eye Consultants of Texas and love it here! Our new team in the front office compliments the back office as well. Our visits take time, but we aim to be efficient. Please call with any questions as our new prompts will serve you in a timely manner!
5
7 years ago (23-03-2018)
Dr Labor performed Cataract surgery on both eyes. I chose the Crystalens/Trulign. I am a pilot so having great vision is imperative! My vision is almost perfect, no more glasses! The outpatient surgical care as well as follow up visits were truly phenomenal! Dr Labor called after each procedure to check how I was doing! I highly recommend Dr Labor and Eye Consultants of Texas!
5
7 years ago (11-05-2018)
Dr. Labor performed cataract surgery on both my eyes in 2015. I was experiencing back problems and the staff was very accommodating making sure I was comfortable. I returned in 2017 to have scar removable performed and enjoyed the same great treatment. Sometimes there is a wait, but a good Dr is worth waiting for. Dr Labor is always advancing in the field of opthamology and brings the latest and best treatment for each individual patient. No cookie cutter treatment.
4
7 years ago (27-02-2018)
We are looking for someone to do Lipiflow procedure on my husband. But after reading all the negative reviews, I'm very skeptical.
Can someone reassure me that these issues have been resolved and we won't wait forever to see the doctor, be treated badly by the staff, will experience better customer service and have a pleasant experience?
1
7 years ago (08-05-2018)