KE Eye Centers of Texas

I was really impressed with the quality of the staff at the Plano office and also with the surgical team led by Dr. Evangelista. I had some anxiety while beginning the procedure and was led through this by the staff in a very reassuring and comforting way. My eyesight has been remarkable since the surgery and I have been able to resume most of the outdoor sports that I enjoy because of the vision that I have now. For instance, when I would snow ski with my glasses (inside my goggles), many times they would fog up right in the middle of a mogul field---not a great thing to happen at that moment. But not anymore thanks to KE Eye centers of Texas. Recommend them highly.
5 8 years ago (15-04-2018)

I had a cataract removed in November and it went very smoothly. Unfortunately I have had some problems after the surgery with the eye. Dr. Varani is now my Dr. and she is amazing!!! I highly recommend KE, they have a very knowledgeable staff and are very patient and kind. Thank you KE for your loving care.
5 8 years ago (07-03-2018)

Great experience! Staff is so friendly and accommodating and Dr. Evangelista is amazing! He is compassionate, has a great chair side manner and does excellent work. I couldn't be more happy with my experience or results!
5 9 years ago (15-02-2018)

Had LASIK in December 2017. Right eye is perfect. Left eye is a little less than perfect but much much better than it was. May consider a "touch up" procedure in another 3-4 months. Overall very satisfied.
5 8 years ago (07-03-2018)

Good Doctors (visited Plano office), poor customer care and worst billing service. For DOS 6/27/2017 whatever they asked me to pay, I paid at the office. Later looks like they have billed $163.97 for the same DOS after insurance coverage/adjustments. The bill was sent to collection (QCS) directly without sending me. I would have paid immediately if the statement I received. After investigation I found that Kleiman Evangelista has sent the bill to wrong or incomplete address (missing apt number on the statement) based on the proof's I asked from collections team. I have followed up with KE Customer Care to correct everything. Frustrated with KE billing service team and at last I spoke to Alex and Jackie at customer care to fix the address issue and paid the amount. My concern is that I have visited their office on Dec 2017 too but no one told me that I owe a balance, no courtesy call, also they have not got a chance to the correct billing address verifying my details in Patient form until today holding them to complete it over a call VERY POOR QUALITY OF SERVICE.
1 8 years ago (19-03-2018)