Fast-Fix Jewelry & Watch Repairs at NorthPark Center

Sheila was very helpful with a clasp replacement on my necklace. I have had issues in the past with the clasp breaking and Sheila quickly replaced the clasp and offered expert advice on future choices for a more secure clasp. I have also had my watch batteries replaced here. Great customer service, conveniently located. Highly recommend!
5 7 years ago (03-06-2018)

I broke an irreplaceable charm that I bought at Disney World 12 years ago. When I asked James Avery they referred me to them. I took the charm in they looked at it and listened to how I wanted it fixed. The charm looks amazing and like brand new, all done in less than 2 hours. I would definitely use them again.
5 7 years ago (18-05-2018)

I have used Fast-Fix Jewelry for my watch batteries for at least 8 years now. They are the best, most reliable business I have used. If your battery runs out before the expiration date, they replace it free. Steve Jacobs, Mgr., at the North Park Mall store, and Scott, have gone out of their way to maintain their businesses' good reputation. Since I've moved from Dallas to Louisiana, I mail my watch to them, because I know I can trust them to do a good job - and stand behind their work. I highly recommend them!
5 7 years ago (09-04-2018)

I had the best customer experience at Fast-Fix at NorthPark. They are true professionals who care about their quality of work and their customers. I recently had two yeti cup engravings done. One turned out a little crooked and the man who performed the service was very understanding when I expressed my disappointment. Without me asking, he kindly asked me where I purchased the cup and offered to buy a new one for me and redo it (on his own time and own dime) and have it ready for me in 24 hours. I was so impressed and happy with his level of ownership and initiative to make it right, and without making me feel like I was being a difficult customer. He just did the right thing, and that's the type of people I like to do business with. I will definitely return for additional services. Oh, and my new engraving turned out perfectly. Thanks again Fast-Fix!!
5 7 years ago (12-02-2018)

Needed a battery and fix on Modavo watch band.. Scott Schouse helped me place the order, then made sure work was done quickly -- while I was shopping in the mall. He faxed me. I picked up the watch, and he offered to clean my ring. Really nice! All was quick and super customer service. I will become a lasting customer. Thanks! Anne Olson
5 7 years ago (22-04-2018)