First City Cars and Trucks

Do not EVER buy a car from this place. My husband recently bought a car from here that supposedly had only 60k miles on it. Within the first week of having the car, the car began shaking when he would go over a certain speed. He then had to get the wheel bearings and alignment changed. A few weeks later the transmission blew for the first time and then a few weeks later for a second time. He had to replace the transmission not once, but twice since having this car! The alignment has already been replaced twice as well. Most recently the car was beginning to have issues turning. Come to find out, he now has to get a new rack, pinion, and a new alignment costing us another $600.00. We have had this car for not even six months yet and it has been in the shop more then it has been driven and we have paid close to $3000 between getting the car towed and fixed. We notified 1st City of every single thing that we have had to fix on this car, but they just don't care. They got there money from the bank and that is all they care about. We will NEVER buy another car from here or recommend this place to anyone.
1 8 years ago (22-05-2018)

My gf went there and found a car she liked they asked her for 100$ to put it on hold the next day they told her she was not approved for the car. It took us 3 months to get the money back from them not good people
1 8 years ago (22-03-2018)

Very good with taking a deposit ..very bad with return it ... Applied for a vehicle almost 3 weeks ago didn't get approved now is taking them almost two weeks to get back to me and I presently still don't have it contacting the Better Business Bureau any Attorney General's office it also contacted my lawyer on Monday for a demanding a refund for my deposit paid in cash trying to give me back in a check which means that the cash a check at the the turn on bag inside cost me $8 to cash which means I won't have my full refund
1 8 years ago (23-03-2018)

Not a great experience here. Spent my entire day here trying to get approved for a vehicle. Filled out all the credit application paperwork by 11:30am, went back around 1 to find out they didn't put the paperwork though yet. 45 minutes later they ask me to put a partial down payment (which was fine) they then apparently put the credit app through. Fast forward... Not approved (still fine) days later I am approved at another dealership just to find that this dealership only gave me half of my deposit back.... When I call back today they were fully aware of the mistake but literally did not apologize once! Very unprofessional. Now I'll be waiting another day for my card to be cleared up...
1 9 years ago (21-11-2017)

Great place to buy a car they will take care of you and Evan after the sale
5 8 years ago (03-03-2018)