Dr.Ross was great. Very sweet and informative. The staff was friendly and helpful. Would reccomend to a friend.
5
8 years ago (19-04-2018)
Terrible terrible bed side manner from the doctor! Condescending tone! He didn't even explain the prescription he was giving to me. I never had glasses and still confused why I need them. He even said I had 20/20 vision as I have been told all of my life. I did not realize our appointment was even over until I saw a new patient walk into his office. He did not walk me out, say even two words to me, he just took someone else and left me looking dazed in confused.
Finally , the additional exam where they take a picture of the back of your eye is a little pricey but they are supposed to send you pictures via . It has been three weeks and I never received my photos. The assistants were nice but I am terribly disgusted at how poorly the doctor's behavior and lack of sensitivity and bed side manner to his patients.
First time at a For Eyes location and it will be my last!
1
8 years ago (03-08-2017)
I found the doctor extremely helpful and PATIENT. He examined my eyes in 2012 and prescribed twi perfect prescriptions. I went to my current doctor after that and the prescription was never right from. Back to For Eyes and now I have a great prescription.
5
8 years ago (11-08-2017)
Please note this review is for the retail store and not Dr.Simon. Dr. Simon is wonderful. However, the For Eyes staff leaves much to be desired. Michelle in particular is very rude. I order a year's worth of specialty contacts every year. And, again they have botched this order. This was supposed to be mailed to my home and it was not. Getting to this store is an inconvenience with work but I took an hour of my time and an additional $30 in cab fees to go to the store today. The store closes at 5pm. I arrived at 5:02 due to the Earth parades throughout the district and called in advance to explain that I literally just needed to pick up my contacts and that the store had made a mistake with my order. Michelle responded with a lot of attitude, no compassion and was determined to give me the worst customer service possible. Of course I arrived and she refused to give me my contacts. It was if I was invisible.
1
9 years ago (22-04-2017)
Four eyes optical and the Drs office are separate depts ..I always get a nice pair of glasses for my self and children each time we get glasses and some one always calls me when there ready .. We have been coming to Dr Ross for 13 years and she's just awesome I know that this is a great place and any one would be pleased if they decide to come ....very nice people 🌺
5
9 years ago (19-02-2017)