Gilmore Furniture

Debbie made my visit into the store comfortable and inviting. She answered all my questions without any pushy sales tactics. I will be back here soley bc of this experience.
4 7 years ago (26-05-2018)

Amazing service and accountability! They stand behind the products they sell and they really go above and beyond with their customer service. The owner of the company, Steve Russo, took time out of his busy schedule after work to come out to our 2nd floor apartment to personally assess whether the couch we wanted would fit up the staircase. Just amazing. Sales associate Deb treated us right from start to finish. Forget about the big advertised stores. They just could never measure up.
5 7 years ago (18-08-2017)

Excellent experience. Great prices and personal service
5 7 years ago (11-01-2018)

I have nothing but amazing things to say about Steve and Gilmore Furniture. And I didn't know Steve from a hole in the wall until I bought furniture from the his store. My first purchase from him was a couch. We custom ordered a sectional and one of the pieces was too large to fit into our house (I guess I should have measured beforehand). We really thought we were going to be stuck having a really nice couch in the garage. However at no extra charge, Steve reordered the sectional and it was delivered to us for free when it came in (which was a while, but then again it was a custom piece). Since then we have bought 2 recliners, an entertainment center and a mattress. I ended up being unhappy with my mattress choice and Steve is letting me exchange it. So, as far as being an "easy" customer, I don't have a good track record. Despite this, Steve has been nothing but friendly and helpful. He remembers his customers, always has a smile and delivers the highest level of customer service. The prices are very reasonable (top of the line mattress is under $1500) and the delivery charges (if any) are less than half of the big stores. Another bonus is nearly everything in Gilmore Furniture made America, something I really support. Gilmore Furniture has a customer for life!
5 9 years ago (14-11-2015)

I purchased a couch a month ago at Gilmore. It just came in 2 days ago. They even took my old couch. I love my new couch. I also like the fact that most of the furniture is made in America. Steve is great too!
5 9 years ago (15-02-2016)