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Reviews, get directions and contact details for Grand Nail Salon

Grand Nail Salon
Address: 4157 Western Blvd Unit 400, Jacksonville, NC 28546, USA
Phone: (910) 355-9009
State: North Carolina
City: Jacksonville
Zip Code: 28546


opening hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 AM – 5:00 PM


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Reviews
Went in here without an appointment about 30 minutes after opening and they were able to take me in right away. I got a simple gel manicure, which came out amazing! And Tim who did my nails was awesome, really attentive, and he made sure my nails were perfect before I left. I will definitely be coming back!
5 7 years ago (07-05-2018)
I have been going monthly to get gel pedicures. The last 3 months that I have gone there I have left with bleeding feet. When they try to scrape off the gel polish, they use a coarse file that they rub all over the skin next to the nail (this wouldn’t happen if they weren’t in such a hurry and took the time to make sure t was only touching the nail.) it rubs my skin raw, causing bleeding. They then pour all sorts of chemicals in to the open wound, including alcohol. It hurts so much. The last 3 times I have gone, my toes have bled on the way home and then scabbed over. I had 4 scans around my toe nails last month and it looks AWFUL. I spend way to much money here to have this consistently happening. I tried to call the manager as soon as I left today to make him aware, by their phone system/phone lines are so awful you can’t hear anything they say except static. Same things happens when you call to make an appointment. When making previous appointments I literally have to yell in to my phone what time I want to come in and who I want to see and hope for the best. The only reason they got a 2 start rating was because this place is actually clean and well lit. The service is terrible.
2 7 years ago (29-03-2018)
This salon is a crock, they have completely ruined my nails. I liked the appearance of the salon, but the people who work there not so much, the man who did my toes was a complete jerk, kept making continuous digs about my feet being swollen and me being chunky, I am usually a size 6 and 7 months pregnant, but the man who did my nails was semi-decent. I went there about two weeks ago with a group of friends, this is not my normal salon, we had pedicures done and I had full set done. This was not my first time having acrylic nails. Two days ago, I had a nail break off which when it did completely ruined my nail, I have never seen anything like it before. I made an appointment at my regular salon and went in to have it looked at, in hopes they could just put on a new nail and fill-in the old. I had no idea what I was getting into. She suggested that we soak-off my nails, which I have had done before, and in normally 20 minutes or so they are off. I soaked for over 2 1/2 hours in the soak off bowl, as well as my technician using the e-file, and what ever product they used at this salon is still not completely off of my nails. It is honestly almost like they used concrete, the white tip underneath completed melted underneath the top and the "acrylic" or "quick-rete" as I am now referring to it, didn't even budge. My technician informed me that my nail plate has suffered a lot of damage, and now my nails are ruined, which I still have a layer of the product on my nails. Unless you want your nails ruined I would go somewhere else. I am completely dissatisfied and will never be going back.
1 7 years ago (19-04-2018)
The salon itself is beautiful and clean and the pedicures are AMAZING. However the guy that has done my nexgen set the last 2 times has been horrible. Each time he did not file my nails so that the product would last on my nails so after one day the nexgen is chipping and lifting off of my finger nail. Which is really irritating since I’m paying money for them to fall off after two days.
2 7 years ago (24-05-2018)
Got a pedicure ladies are both nice they even let us come in earlier than they open. My feet felt amazing when leaving. I would totally recommend their pedicure
5 7 years ago (08-04-2018)
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