Hertz Rent A Car

Definitely not a rental.company I would recommend to anyone that ever may need to rent a car through their insurance. Every other rental company I've ever dealt with puts insurance customers first and may even bump another customer for the insurance. Hertz however, is the opposite and makes people without a vehicle because someone else totalled their car by hitting them, wait to get a rental. Currently been without a vehicle for 6 days and I'm being told it will be another 4-5 days before they will have a vehicle available for me.
1 9 years ago (18-05-2018)

Hard to Find location. The Staff is upbeat, cheerful, and kind. The vehicle selection is average; but I did get my chance to test out a Ford Edge, while my vehicle had repairs to my front bumper. I love the backup camera to use while were backing up. I love that I had use of this beep aide that can alert us to a child who suddenly appears onto the view. area. I do not know how common this safety feature is or how standard it comes in vehicles now days. But, this is one I will look for if I ever get a different vehicle. The most important review of Hertz is that it is losing business because it doesn't work with the auto body repair shops, who come and get you, and give you a ride to rent a car. Hertz's poor location is another reason to provide the service.
4 9 years ago (05-02-2018)

Big shout out to Hertz on Garrett Way. The Challenger is an economy car here 👍💯🤘😂 So I show up at Enterprise at 5:30pm Thurs (closes at 6pm). I hadn't figured in the $180ish bring-it-back-broke insurance and the $250 security deposit, so my debit card balance was short. I transfered enough to cover from my Paypal balance. I called Chase and verified funds available. So Enterprise swiped my card at 6:14pm, and it declined insuficient funds - needed another minute or 2. So now the card cannot approve $1 for 24 hrs. So I come in at 5:45pm Fri. I explain to the guy everything, and he says,"Does 9am tomorrow work for you? We close at 6:00." I asked, "REALLY? I explained exactly why I have to go to Mesa, Az YESTERDAY. So I asked, "You really can't stay open 15 more minutes so I can make it to my mom's funeral?" He said,"Sorry." It is absolutely his right to do what he did. Just like it is my right to make him cancel my reservation and give all of my business to Hertz from now on (open until 11pm). And when Hertz runs out of cars because Orbitz doesn't stop renting when the cars run out, they start washing the corporate cars and give.me a Dodge Challenger for the price of a Chevy Spark😁
5 9 years ago (25-05-2018)

Very professional and accommodating. Get the insurance. They will gouge you.
1 9 years ago (15-01-2018)

After reserving a vehicle for a week I showed up to list myself and my wife as a driver and they said, "oh that is 90 dollars more to have a second driver." The person at the counter didn't care at all and basically told me tough. She is over 25 and we are insuring the car not hertz. horrible policy do not rent from hertz. I will never rent from them again.
1 10 years ago (03-08-2017)